Bpo Solutioning

2 weeks ago

Hyderabad Telangana, India Saaki Argus & Averil Consulting Full time

Title: Head of BPO Solutioning - BFS Practice

Location: Chennai / Bangalore / Hyderabad

Company Overview:
Our client is a leading provider of Business Process Outsourcing services, dedicated to delivering innovative solutions to clients globally.

Position Overview:
Key Responsibilities:

- Lead the BPO solutioning strategy for the BFS practice, working closely with senior leadership to align with business objectives and client needs.
- Drive the development of innovative BPO solutions that address key challenges and opportunities within BFS operations, including areas such as customer service, back-office operations, risk management, and compliance.
- Collaborate with sales and business development teams to identify and pursue new BPO opportunities within the BFS sector, leveraging industry insights and market trends to inform solution development.
- Lead cross-functional teams in the design, development, and implementation of BPO solutions, ensuring alignment with client requirements, project timelines, and budgetary constraints.
- Drive continuous improvement and innovation in BPO delivery processes, leveraging technology and automation to enhance efficiency, scalability, and quality of service delivery.
- Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to drive collaboration and ensure successful project outcomes.
- Provide leadership and mentorship to a team of solution architects, consultants, and delivery managers, fostering a culture of excellence, accountability, and continuous learning.

Qualifications:

- Bachelor's degree in Business Administration, Finance, or related field; MBA or advanced degree preferred.
- Minimum of 15 years of experience in BPO solutioning, consulting, or related roles within the BFS sector.
- Deep domain knowledge of BFS operations, processes, and regulatory requirements, with a focus on areas such as retail banking, wealth management, insurance, or capital markets.
- Proven track record of developing and delivering successful BPO solutions for BFS clients, with a strong understanding of industry trends, challenges, and opportunities.
- Strong leadership and communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Demonstrated ability to lead cross-functional teams in a fast-paced, client-focused environment, driving collaboration, innovation, and results.
- Strategic thinker with strong analytical skills, able to identify and prioritize opportunities, and develop actionable plans to achieve business objectives.
- Experience with process optimization, technology implementation, and change management within the context of BPO delivery.
- Commitment to excellence, integrity, and professionalism, with a passion for driving value and exceeding client expectations.

  • BPO Solutioning Transformation

    Found in: Talent IN C2 - 5 days ago

    Hyderabad, India Saaki Argus & Averil Consulting Full time

    Title: Head of BPO Solutioning BFSPractice Location:Chennai / Bangalore / Hyderabad Company Overview: Our client is a leadingprovider of Business Process Outsourcing services dedicated todelivering innovative solutions to clients globally. Position Overview: We are seeking a dynamic andexperienced Head of BPO Solutioning to lead our Business...

  • BPO - Cyitechsearch - Hyderabad

    Found in: beBee jobs IN - 3 weeks ago

    Hyderabad, Telangana, India Freelancer Varsha Kothari Full time

    Job Requirements Job Title: BPOCompany Name: Cyitechsearch Interactive SolutionsLocation: Hyderabad, TelanganaSalary: Lacs P.A.Qualification: Not specifiedJob Description:Cyitechsearch Interactive Solutions is hiring for versatile roles in BPO, Call Center, Customer Care, and Telecaller positions in Hyderabad. Whether you're an experienced professional or...

  • BPO - Cyitechsearch - Hyderabad

    Found in: beBee S IN - 3 weeks ago

    Hyderabad, India Freelancer Varsha Kothari Full time

    Job Requirements Job Title: BPOCompany Name: Cyitechsearch Interactive SolutionsLocation: Hyderabad, TelanganaSalary: 1.75-4 Lacs P.A.Qualification: Not specifiedJob Description:Cyitechsearch Interactive Solutions is hiring for versatile roles in BPO, Call Center, Customer Care, and Telecaller positions in Hyderabad. Whether you're an experienced...

  • International Bpo

    2 days ago

    Ameerpet, Hyderabad, Telangana, India Urvi technologies Full time

    **INTERNATIONAL BPO EXECUTIVE** Position: Sales Advisor/Representative Process: It Tutor Pro This position requires - International sales experience and a proven track record of profitable sales delivery. Major Duties and Responsibilities: Proactively identify and win new customers through tele sales. Arrange phone meetings with potential customers to...

  • Business Process Outsourcing

    Found in: Whatjobs IN C2 - 2 weeks ago

    hyderabad, India ProcessQ Tecnologies Full time

    Company Overview ProcessQ Technologies is a solutions-driven IT consulting company that specializes in core IT solution development, business application development, collaborative enterprise solutions, IT infrastructure management, HR planning & staffing, and legacy systems management. With a team of industry experts, we have built a reputation for...

  • Business Process Outsourcing

    Found in: Talent IN C2 - 3 weeks ago

    Hyderabad, India ProcessQ Tecnologies Full time

    Company OverviewProcessQ Technologies is a solutions-driven IT consulting company that specializes in core IT solution development, business application development, collaborative enterprise solutions, IT infrastructure management, HR planning & staffing, and legacy systems management. With a team of industry experts, we have built a reputation for...

  • International Bpo

    6 days ago

    Hyderabad, India urvi technologies Full time

    **INTERNATIONAL BPO EXECUTIVE** Position: Sales Advisor/Representative No of Positions: 10 Process: It Tutor Pro This position requires - International sales experience and a proven track record of profitable sales delivery. Major Duties and Responsibilities: Proactively identify and win new customers through tele sales. Arrange phone meetings with...

  • International Bpo Executive

    5 days ago

    Hyderabad, India Urvi technologies Full time

    **INTERNATIONAL BPO EXECUTIVE** Position: Sales Advisor/Representative No of Positions: 20 Process: It Tutor Pro This position requires - International sales experience and a proven track record of profitable sales delivery. Major Duties and Responsibilities: Proactively identify and win new customers through tele sales. Arrange phone meetings with...

  • SAP SD Solution Architect

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, Chennai, India Staffing Organisation Full time

    SAP SD Solution Architect8+ YearsMinimum 8 years of Relavant Consulting Experience in  SAP SD Module. Minimum 2 S4HANA  End to End Implementation (Handling Requirement Gathering, BBP, Realization, UAT, Go-Live Phases) as Independent Consultant Experience Handling customers (Preferably Deployed at customer Locations) Experience in related modules...

  • International Bpo

    6 days ago

    Madhapur, Hyderabad, Telangana, India Fruges IT Services Full time

    **What Is International Voice Process Jobs?** An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., U.K., Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. The...

  • Head - Solutioning & Transformation - BPS Industry (15-25 yrs)

    Found in: beBee S IN - 4 weeks ago

    Chennai/Bangalore/Hyderabad, India iimjobs Full time

    Solutioning & Transformation Head - BPSTitle: Solutioning & Transformation Head Location: Chennai / Bangalore / HyderabadOverview:Our client is a leading BPO actively seeking an accomplished professional to assume the role of Solutioning, Transformation, and Delivery Head for our Business Process Outsourcing division, specializing in the Contact Center,...

  • Head - Solutioning & Transformation - BPS Industry (15-25 yrs)

    Found in: beBee jobs IN - 2 weeks ago

    Chennai/Bangalore/Hyderabad, India iimjobs Full time

    Solutioning & Transformation Head - BPSTitle: Solutioning & Transformation Head Location: Chennai / Bangalore / HyderabadOverview:Our client is a leading BPO actively seeking an accomplished professional to assume the role of Solutioning, Transformation, and Delivery Head for our Business Process Outsourcing division, specializing in the Contact Center,...

  • International Bpo

    2 days ago

    Ameerpet, Hyderabad, Telangana, India urvitechnologies.com Full time

    Position: Sales Advisor/Representative Process: It Tutor Pro This position requires - International sales experience and a proven track record of profitable sales delivery. Major Duties and Responsibilities: Proactively identify and win new customers through tele sales. Arrange phone meetings with potential customers to prospect for new business. Listening...

  • Head - Solutioning & Transformation - BPS Industry (15-25 yrs)

    Found in: beBee jobs IN - 3 weeks ago

    Chennai/Bangalore/Hyderabad, India iimjobs Full time

    Solutioning & Transformation Head - BPSTitle: Solutioning & Transformation Head Location: Chennai / Bangalore / HyderabadOverview:Our client is a leading BPO actively seeking an accomplished professional to assume the role of Solutioning, Transformation, and Delivery Head for our Business Process Outsourcing division, specializing in the Contact Center,...

  • Manager - Training & Quality - BPO (8-12 yrs)

    Found in: beBee S IN - 3 weeks ago

    Hyderabad, India iimjobs Full time

    Manager Training & Quality - MNC BPO, Hyderabad.- Responsible for creating a learning environment across the organization.- Manage and implement quality methodologies such as six sigma, Lean & COPC, at least three years in BPO sector- Working closely with client to understand requirements and business critical measurements, ensuring appropriate standard of...

  • Customer Care Executive

    6 days ago

    Hyderabad, Telangana, India JVW Technologies Full time

    Job Title: Customer Service Executive Voice Process (International Calling) Location: Hi-tech city, Telengana **Responsibilities**: - Handle inbound and outbound calls from international customers in a professional and courteous manner. - Address customer inquiries, complaints, and concerns promptly and accurately. - Provide timely and effective solutions...

  • Customer Care Executive

    2 days ago

    Hyderabad, Telangana, India JVW Technologies Full time

    Job Title: Customer Service Executive Voice Process (International Calling) Location: Hi-tech city, Telengana **Responsibilities**: - Handle inbound and outbound calls from international customers in a professional and courteous manner. - Address customer inquiries, complaints, and concerns promptly and accurately. - Provide timely and effective solutions...

  • Associate Director

    Found in: beBee jobs IN - 3 weeks ago

    Hyderabad/Mumbai/Bangalore, India iimjobs Full time

    Associate Director Quality / Process Excellence - MNC BPO (Hyd / Mum / Bglr).Purpose of the role :- Reporting to the Director/VP, the Associate Director Cap dev - Quality is responsible for Strategizing, conceptualizing & implementing Strategic quality framework & improvement projects that supports consistent delivery of client metrics & value to business....

  • Quality Analyst

    Found in: Whatjobs IN C2 - 3 weeks ago

    hyderabad, India Inventionyard Full time

    Quality Analyst BPO EXPERIENCE COMPULSORY Package : 3.6LPA + Attractive Incentives Eligibility: 2+ Exp in BPO Role: Will be responsible for Floor handling and Audit Calls Inventionyard Pvt Ltd is a specialist company delivering world-class business solutions. Our depth of experience with delivering secure, end-to-end technology solutions covers the full...

  • Quality Analyst

    Found in: Talent IN C2 - 3 weeks ago

    Hyderabad, India Inventionyard Full time

    Quality Analyst BPO EXPERIENCE COMPULSORYPackage : 3.6LPA + Attractive IncentivesEligibility: 2+ Exp in BPORole: Will be responsible for Floor handling and Audit CallsInventionyard Pvt Ltd is a specialist company delivering world-class business solutions. Our depth of experience with delivering secure, end-to-end technology solutions covers the full...