Ad Operations Coordinator 1

2 months ago

Chennai Tamil Nadu, India Comcast Corporation Full time

Effectv helps businesses reach the right audience with the right message at the right time. We harness the scale and quality of Comcast data to target advertisers’ audiences across linear TV, streaming, and video on demand and enabling clients to evaluate performance. A division of Comcast, we have a presence in 60+ markets and an estimated reach of 96 million U.S. adults that include both Comcast and non-Comcast households.
**Job Summary**

Responsible for maintaining ad sales inventory, assisting with targeting and launching ad campaigns, maintaining programs and ad campaign schedules, assisting with package pricing, maintaining tracking and reporting databases.

**Core Responsibilities**
- Work directly with Campaign Managers, Account Executives and Clients
- Responsible for all post-sale activities like inventory management, post-sale reporting, creating a strategic make-good/under delivery plan
- Effectively communicate with internal teams (sales, operations & finance)
- Build, traffic, and schedule advertising creative
- Proactively monitor, analyze and optimize all advertising performance
- Researches discrepancies or inconsistencies and recommends alternatives to ensure full client satisfaction
- Provide troubleshooting assistance for creative and operations-related issues
- Provide superior customer service to our clients and sales team
- Understand the sense of urgency
- Develops partnership with sales organization
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.

Basic knowledge of excel skills like formating, sorting,

**Employees at all levels are expected to**:

- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.

**Disclaimer**:

- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

**Comcast is an EOE/Veterans/Disabled/LGBT employer.**

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

**Education**

High School Diploma / GED

**Relevant Work Experience**

0-2 Years

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