E-commerce Marketing Associate

3 days ago


Bengaluru Karnataka, India Happy square outsourcing company Full time

**job Title: E-commerce Marketing Associate**

**Experience**:min 2 years**

**CTC (Cost to Company): 35 thousand per month**

**Address - 36/2, Sriramanahalli, Near Rajanukunte Dodballapur Road, Post, Arekere, Bengaluru, Karnataka 562163**

**6 DAYS WORK FROM OFFICE ONLY**

**Required Qualification -**

**1. Graduates (preferably) with at least 2 to 3 years of experience in a similar profile**

**2. Experience in Customer Care Management/ Client Relationship Management/ Lead Generations.**

**3. Experience in Managing E-commerce marketplaces.**

**Job Description-**

**1. Managing online marketplaces (E.g., Amazon, Flipkart, etc.) ○ Manage marketplace billing & reconciliations. ○ To oversee timely scheduling, dispatch, delivery and returns of all orders. ○ Manage all issues with marketplaces regarding order scheduling, dispatch, delivery, returns, refunds, and billing. ○ Coordinate with marketplaces for reimbursement of any fee claims.**

**2. Management of Company E-store ○ Oversee inventory management on E-store. ○ Oversee and manage any issues with order delivery. ○ Resolve any issues with the help of the E-store platform help centre. ○ Resolve issues with the payment gateway if any. ○ Manage website platform, payment gateway billing & reconciliation.**

**3. Customer Care Management: ○ Manage inbound leads and clients. ○ Manage complaints, and queries from customers. ○ Lead generation through research and outbound calls.**

**4. Coordinate and assist the sales team in resolving all queries within a time frame.**

**5. Data analytics & management of marketing and sales department reports**

**6. Management of marketing department expenses and record them.**

**7. Interdepartmental coordination for order management.**

**8. Interdepartmental coordination for marketing & sales-related activities.**

**9. Stakeholder management. Skill & Attributes: Good Coordination skills, follow-ups, data analytics, reporting and MIS.**

**8770897078**

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

Application Question(s):

- Fresher's 12th pass with excellent english comm's.

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 09/04/2024


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