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E-commerce Executive
4 weeks ago
We are looking for a detail-oriented E-commerce Executive to update product listings and process daily orders on our e-commerce website. This role involves managing product information, ensuring accurate order fulfillment, and providing excellent customer service.
**Key Responsibilities**:
- **Product Management**: Update and maintain product listings, including descriptions, images, and pricing. Ensure information accuracy and collaborate with teams for content creation.
- **Order Processing**: Manage and process daily orders, coordinate with logistics for timely delivery, and address customer inquiries.
- **Inventory Management**: Track and restock inventory, conduct regular audits, and report discrepancies.
- **Customer Service**: Handle customer inquiries, complaints, and after-sales support, maintaining positive customer relationships.
- **Data Analysis**: Analyze sales data, prepare performance reports, and suggest improvements.
**Qualifications**:
- Bachelor’s degree in Business, Marketing, E-commerce, or related field.
- Experience in e-commerce or similar role.
- Proficiency in e-commerce platforms and MS Office.
- Strong organizational skills, attention to detail, and communication skills.
- Ability to work independently and in a team.
**Job Types**: Full-time, Fresher
Pay: From ₹12,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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