Cafe Staff
6 months ago
Job Summary:
Key Responsibilities:
- Greet and welcome customers promptly with a warm and friendly attitude.
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
- Take accurate food and drink orders using a POS system and relay orders to kitchen staff.
- Serve food and beverages to customers in a timely and professional manner.
- Monitor tables and attend to customers’ needs, ensuring a pleasant dining experience.
- Maintain cleanliness and organization of dining areas, including clearing tables and resetting them for new guests.
- Handle customer complaints and concerns with professionalism and tact, escalating issues to the manager as necessary.
- Assist in preparing the cafe for opening and closing, including setting up and packing down furniture, equipment, and cleaning tasks.
- Adhere to health and safety regulations and cafe policies.
- Support other cafe staff in various tasks as needed.
Qualifications:
- Previous experience as a waiter, steward, or in a similar role in the food service industry is preferred.
- Strong customer service skills and a positive attitude.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent communication and interpersonal skills.
- Basic math skills for handling transactions.
- Flexibility to work various shifts, including weekends, holidays, and evenings.
- A high school diploma or equivalent is preferred.
- Physical stamina to stand for long periods and perform repetitive tasks.
**Benefits**:
- Competitive salary
- Employee discounts on food and beverages
- Opportunities for career growth and advancement
- Friendly and supportive work environment
- Training and development programs
Pay: From ₹8,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Yearly bonus
Application Question(s):
- Are you basically from Navi Mumbai?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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