Chat Support Agent
2 months ago
**Role and Responsibilities**
Assist customers with account-related inquiries and issue resolution
Handle customer complaints and provide appropriate solutions
Ensure customer satisfaction by building rapport and understanding their needs
Maintain accurate records of customer interactions and transactions
Desired Skills and Experience
Communication Skills, Problem-Solving, Empathy, Patience, Time Management, Conflict Resolution, Adaptability, Attention to Detail, Problem solving, Fast thinking
Education: Bachelor's (preferred)
Experience: 1 year (preferred)
Lead generation: 1 year (preferred)
- Total work: 1 year (preferred)
Sales: 1 year (preferred)
Incentive Plans.
Supplemental pay
Overtime pay - Yearly bonus
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹11,682.13 - ₹41,356.65 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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