Ops Risk/control Associate

5 months ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Description**

Primary responsibility is to support the Quality Self Assessment team in India. People management skills are a must as he/she will be managing a team.

The Quality Self Assessment Team is responsible for conducting post facto quality reviews to validate if the actions taken by a Client Service and Implementation representative on a client request is in accordance with the defined Process & Procedures.

Job responsibilities include:

- Allocation and prioritization of work to meet the defined SLAs.
- Onboarding of new reviews and working with the partners to define scope and implementations
- Standardization of process across regions
- Developing SME knowledge for self and team.
- Ensuring quality reviews are conducted in accordance with the firm wide Quality Assurance standards.
- Tracking remediation to ensure all failed items are closed in a timely manner
- Supporting ad-hoc regulatory / audit-related remediation projects
- Identifying process gaps, recommend resolutions and conducting calibration sessions.
- Publishing of MIS and other reports to the relevant stakeholders.

**Qualifications and experience**:

- Graduate /post graduate with a minimum of 8 years of relevant experience
- Prior Client Service and Implementations experience will be an added advantage
- Quality Assurance, control testing, audit, compliance background is preferred
- Ability to identify risks
- Ability to adapt to a very fast changing environment.
- Ability to work in a global team environment, spanning several regions, and time zones.
- Excellent verbal and written skills.
- People management skills
- Analytical skills
- Organization & time management skills. Should exercise good judgment in prioritizing deliverables.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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