Us Call Quality

Job Description: Job Role: Call Quality Analyst Responsibilities: Call Audit Purpose of Role: We at Leverage Edu are looking for Associate - Call Quality who would be responsible for doing call audits, identifying process gaps, and generating reports. Job Descriptions: 1. Perform call audits according to defined parameters and standards and...

Job Description:Monitoring Calls:Listen to recorded or live calls between customer service representatives and customers.Evaluate the call based on predefined quality metrics and guidelines. Quality Assessment:Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols,...

Job description - Good Experience in Call Audit - Minimum 2-5+ years of Experience in call auditing Skills Quality analyst in BPO/Call center. - Strong knowledge of customer care processes and techniques. - Should be a good Team Player. - Should have ideas to improve the quality. **Preferred industry: BPO** - Roles and responsibilities: - Randomly audit...

**Responsibility for US Sales Cold Calling**: As a sales representative conducting cold calling in the US, your role is crucial in driving revenue and expanding the customer base. Cold calling involves reaching out to potential customers who have not expressed a prior interest in our products or services. To be effective in this role, you are expected to...

**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...

Responsibility for US Sales Cold Calling: As a sales representative conducting cold calling in the US, your role is crucial in driving revenue and expanding the customer base. Cold calling involves reaching out to potential customers who have not expressed prior interest in our products or services. To be effective in this role, you are expected to take on...

We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks with a high...

**Job Overview**: We are seeking a dynamic and results-driven U.S. Calling Executive to join our team. As a U.S. Calling Executive, you will be responsible for engaging with potential clients, understanding their needs, and effectively communicating the value proposition of our products or services. This role requires excellent communication skills, a...

**Job Overview**: We are seeking a dynamic and results-driven U.S. Calling Executive to join our team. As a U.S. Calling Executive, you will be responsible for engaging with potential clients, understanding their needs, and effectively communicating the value proposition of our products or services. This role requires excellent communication skills, a...

1.Perform call audits according to definedparameters and standards and monitoring formats and provide data tomanagement. 2. Monitor performance of callresponses and provide actionable data to internalstakeholders. 3. Coo "MicrosoftExcel,Google"

**Job Overview**: We are seeking a dynamic and results-driven U.S. Calling Executive to join our team. As a U.S. Calling Executive, you will be responsible for engaging with potential clients, understanding their needs, and effectively communicating the value proposition of our products or services. This role requires excellent communication skills, a...

1.Perform call audits according to definedparameters and standards and monitoring formats and provide data tomanagement. 2. Monitor performance of callresponses and provide actionable data to internalstakeholders. 3. Coo "MicrosoftExcel,Google"

**Felix Hospital is well equipped to provide a high quality of personalized care for all your health and medical requirements.** **Call Centre Executive** We are looking for the **Call Centre Executive** to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that...

**Felix Hospital is well equipped to provide a high quality of personalized care for all your health and medical requirements.** **Call Centre Executive** We are looking for the **Call Centre Executive** to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that...

Creating a lead generation process for freshers in the United States involves a structured approach to identify and capture potential customers or clients for a business. Here's a simplified lead generation process suitable for beginners: - **Define Your Audience**:Research and understand your ideal customer profile. - **Compile Leads**:Use online sources...

**For the interview call 90070 98603 and share your CV on WhatsApp 9007098603** US shift voice process - ROLE: Debt Collection Executive / Customer Sales Representative. - SALARY: 20k to 45k plus + joining bonus - WORKING DAYTS: 5 days working - WORKING TIME: 8pm to 5am - INTERVIEW TIME: 4:30pm to 6:30pm RESPONSIBILITY: - Make outbound calls to customers...

Creating a lead generation process for freshers in the United States involves a structured approach to identify and capture potential customers or clients for a business. Here's a simplified lead generation process suitable for beginners: - **Define Your Audience**:Research and understand your ideal customer profile. - **Compile Leads**:Use online sources...

Looking for International Callers for US Solar Appointment setting Campaign. Please contact if you have international calling experience. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹45,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Fixed shift - Monday to Friday - Night shift - US...

Roles and Responsibilities: Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7) Experience  : 2- 4 years CTC  : 1.2 LPA - 3 LPA Number of Openings : 6 Location : Noida Qualification  : Graduate/Post graduate ...

**Felix Hospital is well equipped to provide a high quality of personalized care for all your health and medical requirements.** **Call Centre Executive** We are looking for the **Call Centre Executive** to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that...