Call Center Representative

6 months ago

Nagpur, India Medcare Lab Pvt.Ltd Full time

Hi Everyone,

Job Summary:
As a Telecalling Executive, your primary responsibility is to engage with potential and existing customers over the phone to promote, sell, or provide information about products or services. You will play a crucial role in building and maintaining positive relationships with customers, addressing their inquiries, and achieving sales targets. The role requires excellent communication skills, a customer-centric approach, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
**Outbound Calls**: Make proactive outbound calls to potential customers to generate leads, promote products or services, and secure sales.

**Customer Engagement**: Engage with existing customers to gather feedback, provide support, and upsell additional products or services.

Qualifications and Skills:
**Educational Background**: High school diploma or equivalent; additional education or training in sales or communication is a plus.

**Communication Skills**: Strong verbal communication skills in the language(s) relevant to the target audience.

**Sales Skills**: Basic understanding of sales techniques, persuasion, and negotiation.

**Customer Focus**: Customer-centric mindset with the ability to empathize and understand customer needs.

**Time Management**: Effective time management and organizational skills to handle multiple tasks efficiently.

**Resilience**: Ability to handle rejection and persist in making calls to achieve sales targets.

**Team Player**: Ability to work collaboratively with team members and other departments.

**Salary**: From ₹150,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (required)

**Speak with the employer**
+91 9307881236

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