Customer Care Executive

1 month ago


Gurgaon, India TATA 1 MG Full time

**Designation**: Executive

**Role**:Customer Experience

**Department**: Customer Experience

**Location**:Gurgaon

**About Tata 1mg**

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities

**Brief about the Team**

Customer Service is part of the customer support team of TATA 1mg. The team is to help the customer support team to give a remarkable experience to the customers. Enhancing the quality of customer support by providing timely and personalized responses to customer inquiries and feedback. Taking end-to-end follow-ups on customers' issues and providing the resolution.

**What will you do**
- Respond to customer inquiries and complaints in a professional and courteous manner
- Collaborate with other team members to achieve customer service goals and targets
- Continuously improve customer service by identifying and recommending process improvements
- Handle incoming customer calls, provide information, answer questions, and address concerns
- Follow up with customers to ensure their issues are resolved to their satisfaction
- Adhere to all company policies and procedures, including quality and compliance standards

**What we are looking for**
- Minimum 6 Months experience working in Customer Service with any graduate degree
- Customer service experience, preferably in a call center or similar environment

**Why Join Us?**

Tata 1mg provides one of the most exciting and high-growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the customer support team will provide a great opportunity to scale up a business to great heights by leveraging the existing capabilities of Tata 1mg.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9560402144



  • Gurgaon, India Glow right electric source pvt Ltd Full time

    **Job Title: Customer Care Executive** **Company**: The High Life Cuisine **Location**:223, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 **Job Description: As a Customer Care Executive, you will be the front-line representative of our food processing company, responsible for providing exceptional customer service and support. You will serve...


  • Gurgaon, India Bake Wish Private Limited Full time

    Hi We are looking to hire Customer Care Executives, for our domestic call center. Immediate joiners preferred. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Evening shift - Weekend availability Supplemental pay types: -...


  • Gurgaon, India Lavasya Solutions Full time

    Hiring for customer care Executive Graduation is Mandatory 6 months BPO Experience is required Excellence English Communication Skill is required Work From Office Location : Gurgaon **Salary**: From ₹22,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...


  • Gurgaon, India Lavasya Solutions Full time

    Hiring for **International Customer Care Executive **for MNC BPO **Job Location**: Gurgaon Any Graduate Work from Office Min 6 months of Experience in **Customer Care.** Excellent and fluent **English **communication skills Rotational shift with 5 days working + 2 days off **Salary**: From ₹22,000.00 per month Schedule: - Rotational...


  • Gurgaon, India H2H Innovations Pvt Ltd Full time

    **About the Company**: Muscle Asylum is a nutraceutical brand selling protein supplements, pre-workouts, and other health supplements. We have our own manufacturing and sell products through online portals such as Amazon, Flipkart, Healthkart, and our own D2C website. **Position**: Customer care Executive We are hiring Customer Support Executive, having...


  • Gurgaon, India Talent Futures services Full time

    Hiring for international customer care executive - Location Gurgaon Haryana - Experience req of min 6 months in international process - Salary of experience is upto 4.5 lpa for those who have relieving letter of last bpo company - 5 days working with both sides cab - Permanent US night shift - Walkin interview only on 6 and 7th February - WhatsApp...


  • Gurgaon, India Xperteez Technology Pvt. Ltd Full time

    Job Profile - Customer Care Executive Salary - 20k CTC (Gujarati) | 24k CTC (Kannada) Qualification - +2 and Graduation Working Days - 6 Days; in-office Shift Timing - 9 am-6 pm (Sunday fixed week off) Experience - Fresher and Experience can apply. Requirement Communications skills should be good. **Interviews are to be conducted daily: Both online...


  • Gurgaon District, Haryana, India Encore Modular Furniture Pvt Ltd Full time

    **Job Overview**: We are seeking a highly motivated and customer-focused Customer Care Executive to join our team. The Customer Care Executive will be responsible for providing exceptional customer service, handling customer inquiries and complaints, and ensuring customer satisfaction. **Key Responsibilities**: Provide timely and accurate responses to...


  • Gurgaon, India Veeman Tech Evolution Private Limited Full time

    **Job description** **No. of Vacancies**: 10 **The roles and responsibilities of a customer care executive**: - Take ownership of customer issues. - Troubleshoot problems and see them through to resolution. - Escalate unresolved issues to the appropriate internal teams. - Collect prompt and accurate feedback from customers. - Team work **We are looking...


  • Gurgaon, India The High Life Cuisine Full time

    As a Customer Care Executive for a food factory, your role is crucial in ensuring that customers have a positive and satisfactory experience with the company's products and services. Here are some key responsibilities and skills required for this role: Order Processing: Handle customer orders, process them accurately in the system, and coordinate with other...


  • Gurgaon, India Kalp Solutions Full time

    Job Title: Customer Care Executive Location: Gurgaon Shifts: Day and Night Shifts Experience: 0-3 years **Responsibilities**: - Provide accurate and timely information about products, services, and policies to customers. - Resolve customer issues and complaints effectively and efficiently, ensuring a positive resolution. - Document customer interactions...

  • Customer Care Execut

    1 month ago


    Gurgaon, India Whiteforce Full time

    **Employment Information**: - Industry - ** Customer Care E** - Job level - ** Any Graduate** - Salary - ** 100000 - 200000** - Experience - **1 - 5** - Pay-Type - **monthly** - Close-date - **2023-04-30** - JOB-ID - **JB-27775** - Location - **Gurgaon** **Job Descriptions**: **Skills**: - Fluent English Communication skills, Telesales, Solve customer...


  • Gurgaon, India VleBazaar Full time

    **Requirements**: - 1+ Yrs Exp in Inbound Customer Care ( International BPO - Voice Process ) - Excellent in English Communication Skills - Excellent customer service skills, including maintaining focus on customer queries - Must be 12th pass **Roles & Responsibilities**: - Maintain a good relationship between customers and the company. - Analyze and...


  • Gurgaon, India Talent Futures services Full time

    *Hiring For Customer care executive inbound* *Only good communication skills* *Location Gurgaon sec 22* *Freshers salary 15k in hand 17k CTC* *Exp in calling salary 16k in hand 18k CTC* *Immediate joining only* **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident...


  • Gurgaon, India crewbyte solutions Full time

    Team we are also hiring for Malyalam, Marathi, Telugu MALAYAM (15,000) FOR FRESHER& FOR EXPERIENCE (16,000) MARATHI(14,000) FOR FRESHER & FOR EXPERIENCE (14,000) TELUGU(16,000) FOR FRESHER & FOR EXPERIENCE (17,000) **Salary**: Depend on Process Profile: Customer Care Executive Working days: 06 days Day shift: 09am to 6pm(girls and boys for both) Work...


  • Gurgaon, India Bright IT Global Solutions Pvt. Ltd. Full time

    Dear All, Greetings of the day !!!! This is preeti from bigs Company, i am hiring for the profile of "Tele caller" for one of the leading MNC Company in health care services, Hyderabad (begumpet). Preferred Language : - English,Hindi and Telugu. fresher also can apply. salary upto 12000/- to 17000/- per Month Roles and Responsibilities: - Associate...


  • Gurgaon, Gurugram, Haryana, India GoMechanic Full time

    **Customer Care Executive ( Voice Process )** **Experience - 6 Months to 5 year** **Salary - 19k in hand to 25 k in hand** **Location - Ground Floor, Landmark Tower, Moti Vihar, Ashok Marg, South City I, Sector 41, Gurugram, Haryana 122001** **Qualification - Must be a graduate** **Salary**: ₹19,000.00 - ₹25,000.00 per month **Benefits**: - Cell...


  • Gurgaon, India Kalp Solutions Full time

    **URGENT HIRING FOR CUSTOMER CARE EXECUTIVE !!!** **Responsibilities** - Provide end-to-end service support to our customers. - Work with internal teams to resolve customer issues promptly. - Gather and pass on the feedback from customers to product development teams. - Proactively engage with customers to enhance retention and loyalty. - Meet the high...


  • Gurgaon, India Kalp Solutions Full time

    **URGENT HIRING FOR CUSTOMER CARE EXECUTIVE !!!** **Responsibilities** - Provide end-to-end service support to our customers. - Work with internal teams to resolve customer issues promptly. - Gather and pass on the feedback from customers to product development teams. - Proactively engage with customers to enhance retention and loyalty. - Meet the high...


  • Gurgaon, India Talent Futures services Full time

    Hiring for international process customer care Location Gurgaon sec 39 Exp min 1 year of international process 5 days working One side cab with meal and travel allowance Face to face interview Permanent US night shift **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,000.00 - ₹35,500.00 per month **Benefits**: - Health insurance -...