Customer Support
2 months ago
Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs patients as needed regarding administrative and/or logístical procedures.
- Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated databases.
- Arranges for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures; orders, and may transport, drugs and/or other prescribed patient care aids as directed; performs or assists in the performance of basic clinical and/or laboratory procedures, as appropriate to the activities of the unit.
- Collects, verifies, records, and maintains data on clinical activity and/or research; prepares associated reports as required.
- Orders and maintains inventories of supplies, as required to support day-to-day unit clinical and administrative operations.
- Provides day-to-day staff support for the unit, to include preparing documents and reports, providing office services, scheduling and facilitating meetings and travel arrangements, and/or providing dictation or transcription services.
- Obtains and verifies patient billing information, as appropriate to the activities of the unit; processes patient accounts, and maintains records.
**Benefits**:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Morning shift
Supplemental Pay:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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