Assistant Customer Support

4 months ago


Yeshwanthpur Bengaluru Karnataka, India Chakaradhara Aerospace & Cargo Private Limited Full time

Attending the Customer Complaints & Providing the Solution on time
- Handling Customer Queriers, Complaints, Escalations Issues on top Most Priority until Resolving Query.
- Interact with Agents for retrieving the Pending Shipment
- Coordinate with Concern HUB Incharge to Attended & retrived the Complaints
- POD Followup with Respective Branch & CP for Key Account Customer
- Feed-Back Collecting from Key Account Customer
- Monitoring the Pending Shipments on Priorty Basis & Arrange to Delivery
- Highlighting with the Agents Complaints to Channel Head & Customer Care Manager
- Sales call to Customer from the database received from the management to identify new Business Opportunities and to Schedule Appoitment for Meeting
- Pickup Organzied for Required Customer

**Salary**: ₹19,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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