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Help Desk Executive
1 week ago
**Job Role**:
- To receive and log calls/complaints/requests from client/staff.
- To assign the queries / complaints to the technical and soft services team immediately for resolution and recording their queries for MIS.
- To analyze requests and complaints patterns and initiate corrective action on high TAT queries on property ticket system process.
- To generate and analyse reports of complaints log v/s TAT on a monthly basis.
Qualification : Any Graduate
**Job Types**: Full-time, Permanent
Pay: Up to ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Day range:
- Weekend only
Shift:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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