Retail Sales Associate

2 months ago


Mumbai Maharashtra, India Serene Ventures Pvt Ltd Full time

Job Title: In-House Customer Service Representative (Sales)

**Location**: Mumbai
**Company**: Serene Ventures Private Limited
**Employment Type**: Full-time

**About Us**:
Serene Ventures Private Limited is a vibrant women's fashion brand dedicated to empowering women through stylish and Designer clothing. We pride ourselves on delivering exceptional customer service and creating a welcoming shopping experience. Join our team and be part of a brand that celebrates individuality and style

**Key Responsibilities**:

- Engage with customers online, providing personalized assistance and support.
- Address customer inquiries regarding products, orders, and returns in a timely and professional manner.
- Utilize product knowledge to recommend styles and solutions that meet customer needs.
- Assist with sales transactions and maintain an organized and welcoming environment.
- Collaborate with the sales team to achieve monthly sales targets and enhance customer satisfaction.
- Contribute to visual merchandising efforts to showcase our latest collections.

**Qualifications**:

- Previous experience in retail or customer service, preferably in the fashion industry.
- Strong passion for women's fashion and current trends.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong problem-solving skills and attention to detail.
- Team player with a collaborative spirit.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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