Client Servicing Executive

4 months ago


Malad Mumbai Maharashtra, India DIGI-LATERAL SOLUTIONS Full time

**Key Responsibilities**:

- Serve as the primary point of contact for clients, managing communications and addressing their needs.
- Develop and nurture long-term relationships with clients, ensuring client satisfaction and retention.
- Liaise with internal teams (e.g., creative, marketing, sales) to ensure client requests are delivered on time and within scope.
- Handle client inquiries, concerns, and feedback professionally and efficiently.
- Prepare and present reports, proposals, and performance updates to clients.
- Proactively identify opportunities to enhance client satisfaction and offer additional services or solutions.
- Ensure accurate record-keeping of client interactions and maintain up-to-date client profiles using CRM tools.
- Help onboard new clients and guide them through the initial phases of their engagement with the company.

**Requirements**:

- Proven experience in client servicing, account management, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and the capacity to handle multiple tasks at once.
- Detail-oriented with the ability to manage projects and meet deadlines.
- Proficient in MS Office and CRM software.
- Ability to work collaboratively with internal teams while keeping client goals at the forefront.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9820770814



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