Client Servicing Executive
3 months ago
WHO ARE WE?
iThink Logistics is one of India's best third-party logistic service providers. Awarded as Logistics Startup of the year by ET NOW leaders of tomorrow. We assist eCommerce Sellers in growing their businesses by effortlessly shipping products to customers' doorsteps in 26,000+ pin codes in India at the best possible price using courier service providers.
ABOUT JOB ROLE:
We are looking for a dedicated Senior Client Servicing Executive for our organization. The ideal applicant will be enthusiastic in communicating with clients and customers and will have a plethora of ideas for developing effective tactics.
**REQUIREMENTS**:
- Strong desire to learn.
- Creative approach towards problem-solving.
- Excellent verbal and written communication skills.
- Staying updated with recent trends happening in the startup industry.
- Good MS Excel knowledge and ability to handle stress well.
- Must have **knowledge of logistics and supply chain management**.
JOB ROLE AND RESPONSIBILITIES:
- Should be pleasant and empathetic while they’re Managing Enterprise clients.
- Possess great listening skills and patience
- Possess excellent telephone etiquette.
- Build sustainable relationships of trust through open and interactive communication.
- Follow up with client and their complaints; ensuring that customer’s requests are attended Accordingly and keep records of client interactions
- Collect prompt and accurate feedback from client and take ownership of client issues.
- Retaining existing clients, delighting them and making them company's brand ambassadors.
- Escalate unresolved issues to the appropriate internal teams and follow up proactively.
LIFE AT ITHINK LOGISTICS:
Working at ITL goes far beyond just having a job to make ends meet. As an ITL team member, you may do what you love, be yourself, and make a difference in people's lives. We embody #squadgoals; our team takes pleasure in having a "curious attitude" that encourages cooperation and progress without regard for seniority. You will make new friends and be inspired to bring yours too.
WHAT IS IN IT FOR YOU:
- Structured career development - our team of industry experts is here to support and work with you to explore your learning potential and career goals.
- Paid leaves / sick leaves / maternity / paternity leaves.
- Health insurance
- Flexible working hours
- Training and Development programs for personal and professional growth.
IMPORTANT POINTS TO NOTE:
- Initial 3 months will be your Probation Period in iThink Logistics
- Full Time team members need to stay with us for at least 1 years.
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
- Weekend availability
Application Question(s):
- Do you have knowledge of Logistics and Supply Chain Management ?
**Experience**:
- total work: 1 year (preferred)
- Logistics & Supply Chain: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Malad, Mumbai, Maharashtra (preferred)
Work Location: In person
-
Client Service Executive
5 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Client Servicing Executive
6 months ago
Malad, Mumbai, Maharashtra, India Search With Mind Full timeUrgent Req 03 Nos "Client Servicing Executive" in a "5 Days Working Company" at Malad Sal 20K to 25K pm For Interview call 8898013240 **Designation: Client Servicing Executive** **Salary: 20K to 25K pm** **Working Days: 5 Days (Mon-Friday)** **Location: Malad (W). Near Station** **Experience : Hands on experience of 1-2years** **Responsibilities**: -...
-
Client Servicing Executive
2 months ago
Malad, Mumbai, Maharashtra, India Buzz Creatix Full time**Location : Malad West** **Buzz Creatix is a Digital Marketing Agency.We are hiring for Client Servicing Executive skilled in Client Servicing, Project Management and Team Leadership.With excellent skills in Communication and Digital Marketing growth strategies.** **Below are the Roles and Responsibilities.** - Serve as a day-to-day point of client...
-
Client Servicing Executive
2 months ago
Malad, Mumbai, Maharashtra, India Auraa Full time**Job Title**: Client Servicing Executive **Reporting To**: Client Servicing Manager **Location**: Malad (W) **Experience**: 1 -2 years **Work Days**: Monday - Friday and alternate Saturday **Reporting time**: 9:45 am **Qualifications** Bachelor of Mass Media Graduate or higher / MBA Marketing or equivalent **Key Accountabilities** - Competitor...
-
Client Services Executive
2 months ago
Malad, Mumbai, Maharashtra, India Humaniquee Full timeCLIENT SERVICING/RSVP EXECUTIVE RESPONSIBILITIES 1. Responsible for Sales Cold Calling & lead Generation 2. A Multi-tasker to coordinate and handle work related to RSVP, Admin, Operations, Marketing etc 3. Maintain Event-wise Data and share timely reports, highlighting key details at all times 4. Adhere and accomplish tasks withing timelines, by being...
-
Client Servicing Executive
2 months ago
Naupada, Thane, Maharashtra, India Client of Harmony Management Solutions Full timeOur client is a well know 360 degree Ad agency based in Thane. They are expanding and looking for excellent Client Servicing executive. Please walk in for interview on 10th October between 11am to 3pm. The details will be shared on personal window. - Serving existing clients and managing relationship - Educating clients to improve their product - Execute...
-
Client Servicing Executive
5 months ago
Sion, Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time**Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹21,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sion, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Client Servicing Executive
5 months ago
Malad, Mumbai, Maharashtra, India DIGI-LATERAL SOLUTIONS Full time**Responsibilities**: - Serve as the primary point of contact for assigned clients, maintaining regular communication and addressing inquiries and concerns promptly - Understand client requirements and objectives, and collaborate with internal teams to develop and implement strategies to meet client needs - Coordinate with cross-functional teams to ensure...
-
Client Servicing Executive
2 months ago
Malad, Mumbai, Maharashtra, India DIGI-LATERAL SOLUTIONS Full time**Key Responsibilities**: - Serve as the primary point of contact for clients, managing communications and addressing their needs. - Develop and nurture long-term relationships with clients, ensuring client satisfaction and retention. - Liaise with internal teams (e.g., creative, marketing, sales) to ensure client requests are delivered on time and within...
-
Client Servicing Executive
5 months ago
Malad West Dely, Mumbai, Maharashtra, India AJ Productions Full timeThis is a full-time on-site role as a Client Servicing Executive at AJ PRODUCTIONS located in Mumbai. The Client Servicing Executive will be responsible for managing client relationships, making presentations, providing excellent customer service, and maintaining accounts. **Qualifications** - Client Services, Client Relations, and Account Management...
-
Client Service Executive
5 months ago
Mumbai, India Client of Peopleplease Consluting Full time**Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹19,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Client Service Executive
6 months ago
Malad West Dely, Mumbai, Maharashtra, India cFIRST Background Checks LLP Full timePosition: Client Service - Executive **Job Location: Malad W, Mumbai** **Requirements**: **Excellent English Communication - Voice.** Basic Computer Skill (Excel, Typing) Job purpose: To interact with client on a regular basis and to ensure that delivery standards are met as per requirement **Key Responsibilities**: - First point of contact (SPOCs )...
-
Client Service Executive
6 months ago
Malad West Dely, Mumbai, Maharashtra, India cFIRST Background Checks LLP Full timePosition: Client Service - Executive **Job Location: Malad W, Mumbai** **Requirements**: **Excellent English Communication - Voice.** Basic Computer Skill (Excel, Typing) Job purpose: To interact with client on a regular basis and to ensure that delivery standards are met as per requirement **Key Responsibilities**: - First point of contact (SPOCs )...
-
Client Servicing Executive
2 months ago
Mumbai, Maharashtra, India Resonance Digital LLP Full time**Position**: Client Servicing Executive **Location**: Goregaon East, Mumbai **Company**: Resonance Digital **About the Role**: We are seeking a proactive and detail-oriented Client Servicing Executive to join our team. This role is perfect for someone who is passionate about building relationships, ensuring client satisfaction, and supporting our senior...
-
Client Servicing Executive
5 months ago
Mumbai, Maharashtra, India INK IN CAPS MEDIA & MARKETING LLP Full timeWe are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...
-
Client Servicing Executive
3 months ago
Mumbai, Maharashtra, India Resonance Digital LLP Full time**Position**: Client Servicing Executive **Location**: Goregaon East, Mumbai **Company**: Resonance Digital **About the Role**: We are seeking a proactive and detail-oriented Client Servicing Executive to join our team. This role is perfect for someone who is passionate about building relationships, ensuring client satisfaction, and supporting our senior...
-
Client Servicing Executive
6 months ago
Mumbai, Maharashtra, India Totality Solutions Full timeHere's a draft for the job description for a Client Servicing Executive with a background in exhibitions for A+ Architects Brands: ## **Job Title: Client Servicing Executive** ## **Company: A+ Architects Brands** ## **Location: [Your Location]** ## **About Us**: A+ Architects Brands is a leading name in the architecture industry, renowned for our...
-
Client Servicing Executive
5 months ago
Mumbai, Maharashtra, India Talent Corner HR Services Private Limited Full time**Role Description** This is a full-time on-site role for a Client Servicing Executive. The Client Servicing Executive will be responsible for managing client relationships, creating presentations, providing customer service, and account management. **Qualifications** - Client Services, Client Relations, and Account Management skills - Experience in...
-
Client Servicing Executive
5 months ago
Mumbai, Maharashtra, India Pink Heaven HR Services Full time**Excellent opening for Client Servicing Executive - Dahisar Wfo - 5 Days** **Job Title**: Client Servicing Executive **Responsibilities**: - **Client Relationship Management**: Build and maintain strong relationships with clients, understanding their needs and ensuring client satisfaction. - **Communication**: Effectively communicate with clients to...
-
Client Servicing Executive
5 months ago
Mumbai, Maharashtra, India HR POWER PAK Full timePosition: Client servicing executive Experience: 1-3 years **Salary**: 15k - 25k Location: Mumbai **Job Description**: As a Client Servicing Executive, your primary responsibility will be to build and maintain strong relationships with clients to ensure their satisfaction and retention. You will act as the main point of contact for clients, addressing...
