Service Coordinator-male
5 days ago
Company:
**The Redlands Ashlyn group of companies** is the leading supplier of wide range of gold jewellery equipment, precision weighing machines, currency counting machines, purity testing machines, Agriculture & Farming machineries across India.
Designation:
**Coordinator**
**Job Description**:
Receive and register customer concerns and complaints
Route the complaints to proper service team and follow up for updates
Talk to customers to get their feedback after service
Register fresh enquiries
Cold calling and finding leads
Coordinate with sales and service team on a daily basis
Computer knowledge is mandatory
Fluency in Malayalam
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Care or Service or Sales Coordination: 2 years (required)
**Language**:
- Malayalam (required)
Work Location: In person
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