Gender: Female CRM

7 months ago


Raipur, India Khandelwal Plastics Full time

To contact the customers at least twice in a month for new orders excluding active customers communication

Share them WhatsApp greetings and new product development images which are made by the marketing team

To share the updates with all customers (active vs. cold) when price revision receives

To maintain the communication remarks in the defined formats

To seek the percentage of shares we have, so that we can identify which competing company is also supplying to the customer, and divert those sales

To ask customers about other needs of theirs, and do cross-selling

To take the feedback on the price vs quality and services of the company

To share the sales MIS REPORT on a daily, weekly and monthly basis during the meetings

Repeat order trend

CustomCustomer-wise increase with trends

Customer-wise addition

Lost customer data

Application wise sales report etc.

To provide the quote and take follow upon the same

To listen to the customer’s grievances carefully without arguing and solve the issue amicably by involving the management

To handle the price-related, related, service-relatedobjections of the customer and solve whatever is best possible to create a win-win situation for both.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus

Ability to commute/relocate:

- Bouckville, NY 13310: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer relationship management: 1 year (preferred)
- CRA: 1 year (preferred)


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