Call Center Executive

3 weeks ago


Okhla Delhi Delhi, India Renrui HR services Full time

**Desigantion**: Call Centre Executive

**Hi we are looking for a dynamic person to join our team, we require some excellent communications.**
**Please note that this is a 6 days working, rotational shift of 9 hours.**

For the company's detail please checkout the website pinned

**Job Summary**

As a Call Centre Executive, you will be an integral part of our customer service team, responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our clients. This position requires a minimum of 2 years of relevant experience in a similar role. The shift for this position will be rotational, including a mandate shift of 9 hours.

**Key Responsibilities**
- Take inbound calls and collect data like patient details (pick and drop location, age, weight, disease, weight, special health supporting tools requirement).
- Make Outbound calls to confirm schedule activity as vendor price and availability
- Book and dispatch ambulances at accurate times with numerous follow ups.
- Collect payment as per organization norms.
- Take follow up for billing and remuneration.
- Take & Update feedback for the service improvement.
- Communicate with customers in a timely and accurate way.
- Provide knowledgeable answers to questions about a product, pricing, and availability.
- Follow up with customers to ensure their issues are resolved.
- Update our internal databases with information about issues and useful discussions with customers.
- Work with internal departments to meet customer's needs.
- Handle data entry in various platforms.

**Requirements**:

- Flexibility to work in rotational shifts, weekends, and holidays
- Good computer skills, Excel & MS Word
- Excellent verbal and written communication skills.
- Empathy and patience to handle customer inquiries and complaints effectively.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Good problem-solving skills with attention to detail.
- Willingness to learn.

### How to Apply

Join us in our mission to make a positive impact in the healthcare industry and provide outstanding service to our valued customers.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**
+91
9899066677


  • Call Center Executive

    4 weeks ago


    Okhla, Delhi, Delhi, India Pride HR Solutions Full time

    DESIGNATION: Call Centre Executive JOB DESCRIPTION As a Call Centre Executive at Medulance Healthcare Private Limited, you will be responsible for providing exceptional customer service through inbound and outbound calls. You will assist clients with inquiries, provide information about our healthcare services, and ensure timely resolution of issues. This...

  • Call Center Executive

    1 month ago


    Khanpur, Delhi, Delhi, India SGNA & Company Full time

    Required Call Centre Executive Fresher also welcome **Job Types**: Full-time, Regular / Permanent **Salary**: ₹7,500.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Khanpur, New Delhi - 110062, Delhi: Reliably commute or planning to relocate before starting...

  • Call Center Executive

    1 month ago


    New Delhi, India Fabrocare Health Private Limited Full time

    Fabrocare Health Private Limited, is a healthcare company and a diagnostics lab. We have our own in-house call center for customer connect. We are Hiring for Call Center Executives (20), Freshers & Experienced, Decent Salary, Huge Incentives, Day Shift Only, undergrads can also apply. Salary 10k to 25k, **Job Types**: Full-time, Regular / Permanent,...

  • Call Center Executive

    4 weeks ago


    Delhi, Delhi, India Chaayos Full time

    1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...


  • Okhla, Delhi, Delhi, India Dr. Krishna's Cancer Healer Center Full time

    **Looking for Graduate with 8-10 years of experience with diploma in interior designing/project management(preferred) in roll-out retail stores, centers, clinics etc of 1000 sq. ft. and above. Well versed with all the aspects of civil and interiors work. Job requires minimum travel of 12-15 days in a month.** - Responsible for seamless roll-out of new CHC...


  • Delhi, Delhi, India Crysta IVF Full time

    **Job brief** **Responsibilities** 1. Manage large amounts of inbound and outbound calls in a timely manner 2. Follow communication “scripts” when handling different topics 3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives 4. Seize opportunities to upsell products when they arise 5....

  • Hindi Call Center

    4 weeks ago


    Delhi, Delhi, India Aviva Relocations Full time

    Answering incoming calls: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. Resolving customer issues: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. Providing information:...

  • Hindi Call Center

    4 weeks ago


    Delhi, Delhi, India XIIMBA ECOSYSTEMS Full time

    **Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

  • Boys-grls-call Center

    1 month ago


    Peeragarhi, Delhi, Delhi, India Jobdelhi Full time

    **Call Center Representative**: - Senior Call Center Representative - **Customer Service Associate**: - Call Center Representative (Part-Time) - **Call Center Associate** 1.Answer incoming customer phone calls and take appropriate action for each call 2.Maintain customer satisfaction ratings based on explicit criteria set forth by the company 3.Attend...


  • Okhla, Delhi, Delhi, India HONHAR SKILL EDUCATION PRIVATE LIMITED Full time

    Responsibilities Handle a large volume of inbound and outbound calls in a timely manner Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary Identify customer needs, research issues, resolve complaints, and provide solutions Maintain ownership of calls throughout the lifecycle of a caller's...


  • Delhi, Delhi, India TaCa Healthcare Pvt. Ltd. Full time

    TaCa Healthcare's mission is to provide high-quality, low-cost surgical care available to you near your home. We work with specialist doctors and healthcare partners to implement proven innovations and best practices to transform patient care. Ensuring equitable access to high-quality healthcare services is one strategy that can help mitigate health...

  • Call Center Executive

    4 weeks ago


    New Delhi, India Pachouli Wellness Clinic Full time

    Doing outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other services wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs or policy related answers. - Maintain good...


  • Delhi, Delhi, India Ssr Agro Products Private Limited Full time

    **Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...


  • Trilok Puri, Delhi, Delhi, India Nuoma Infracon Private Limited Full time

    Customer Support Executive | BPO | Chat | Call Center | Care Qualification - Any UG/Graduate Work from office only Salary - 16k to 25k Day Shift / Rotational Shift **Age Limit - 18 to 30 only** Graduate / U.G with experience Excellent English Communication Skills Immediate Joiner **Job Types**: Full-time, Fresher Pay: ₹14,500.00 - ₹19,000.00 per...


  • Ghitorni, Delhi, Delhi, India Avian Wellness Pvt. Ltd Full time

    Manage inbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by taking the extra...


  • Delhi, Delhi, India XIIMBA ECOSYSTEMS Full time

    We are looking for Sales executive for Banking process who Have good communication skills in Hindi Making outgoing calls to Customers and generate leads And attend customers call regarding customer support and given services by you it’s your responsibility to manage all services Age limit 18 to 28 **Job Types**: Full-time, Permanent, Fresher Pay:...

  • Call Center Executive

    1 month ago


    Delhi, India Aviva Relocations Pvt Ltd Full time

    _We are hiring for CCE_ **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills required. - Fresher can apply. - Only Immediate Joiners Required. **Job Types**: Full-time,...

  • Call Center Executive

    1 month ago


    Delhi, India Ace innovators Private limited Full time

    Provide information of Product/Services/Offers to customer. - Handling inbound calls & outbound calls. - Understand customer need. - Solve customer' query over the phone **Job Types**: Full-time, Fresher **Salary**: ₹10,937.00 - ₹25,549.00 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift - Morning...

  • Call Center Executive

    4 weeks ago


    Delhi, India Ace innovators Private limited Full time

    Provide information of Product/Services/Offers to customer. - Handling inbound calls & outbound calls. - Understand customer need. - Solve customer' query over the phone **Job Types**: Full-time, Fresher **Salary**: ₹10,937.00 - ₹25,549.00 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift - Morning...

  • Call Centre Executive

    1 month ago


    Delhi, India CENTER FOR SIGHT Full time

    Booking Appointment with Doctor. Coordinate with the coordinator for OPD Blocking. Coordinate with the Service Excellence team to provide the best patient service. (all departments) Handle the outbound calls, if required (Post Calling / Call-back on missed call / OPD Block/Reschedule/ cancel, etc). Transfer the outbound / inbound calls to the desired...