Voice Process Executive
6 months ago
**Roles and Responsibilities **
- Maintaining and developing a strong relationship with the clients.
- Recording any complaints and issues as and when needed.
- Supervising and directing the team members.
- Understanding the needs and objectives of the clients.
- Answering clients' questions in a professional manner.
- Offering guidance and training to the newly joined team members.
- Making sure all the processes are in accordance to the company regulations.
**Requirements**:
- Bachelor degree in Business or a related field.
- A customer-oriented and hardworking individual.
- Ability to deal with different personalities and when required.
- Good time management skills.
- Ability to offer outstanding customer service to clients.
- Excellent oral and written communication skills.
- Ability to make quick decisions.
- Good analytical skills.
- A keen eye for details for accuracy.
- Excellent interpersonal and organizational skills
**Salary**: ₹9,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9403835315
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