IT Associate I

2 months ago

Pune, India Arrow Electronics, Inc. Full time

**Position**:
IT Associate I

**What You'll Be Doing**
- Provide first-level IT technical 24/7 support by resolving basic to moderately complex technical issues related to program scheduling across Arrow's business critical systems.
- Coordinate resolution of issues as needed with Development and Level 2 Support Teams
- Escalation to Level 2 Support team as and when needed and update the existing Action Matrix document as defined in respective IT environments.
- Research common problems and recommend solutions; prepare Monthly Status report and review with Development/Level 2 Support teams.

**What We Are Looking For**
- Typically requires a 3-year degree (non
- engineering) and 2 years of experience in IT or Non-IT
- Has developed knowledge and skills through formal training or considerable work experience.
- Works within established procedures with a moderate degree of supervision
- Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
- ** Required to work from office only.**

**What's In It For You**

At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Medical, Insurance
- Life Insurance
- And more

**About Arrow**

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.

**Location**:
IN-MH-Pune, India (Solitaire Bldg)

**Time Type**:
Full time

**Job Category**:
Information Technology

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