Customer Care Agent

2 months ago


Noida Uttar Pradesh, India TumbleDry Full time

Job Purpose:
We are looking for Inbound Customer Service Representative to communicate with our customers inbound or outbound calls to sell our services.

Key Responsibilities:
**Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.**

Easily navigate through our CRM and other portals.

**Using basic sales techniques, understand customer’s needs to receive all required information and sell our services.**

Capture customer’s details and create orders in CRM.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹21,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person



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