Customer Care Agent
2 months ago
Job Purpose:
We are looking for Inbound Customer Service Representative to communicate with our customers inbound or outbound calls to sell our services.
Key Responsibilities:
**Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.**
Easily navigate through our CRM and other portals.
**Using basic sales techniques, understand customer’s needs to receive all required information and sell our services.**
Capture customer’s details and create orders in CRM.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹21,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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