Associate Ii

Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very mínimal guidance effectively...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Under guidance from Senior Product Designers provide product design support through the product development lifecycle. Ensure the product meets business goals and deadlines while keeping customer satisfaction at the core. Collaboratively work with business technology and product teams to understand the product vision and translate into...

Role Proficiency: Perform accounting duties within a defined scope under moderate supervision; summarise data and make logical conclusions. Outcomes: - An individual contributor to a subsystem (Accounts Receivable/Accounts Payable Purchasing Payroll) working under supervision - Implement various Finance initiatives and actions per given guidelines -...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

They must be polite and professional and have the desire to success; as this is a role where they can progress their career if they prove themselves. We are looking for a dedicated team member who can be depended upon. Key Responsibilities: - Provide excellent service to customers and set expectations based on agreed processes - To manage all tickets, to...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

About Urban CompanyUrban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting etc., all delivered in the comfort of their home and at a time of their choosing. We promise our...

Associate Trainer - Accounts is mainly responsible for conducting training classes for students and professionals in finance & accounting domain. **Major Responsibilities**: 1. Manage all student training whether online or offline i. Plan and structure each course ii. Oversee student registrations iii. Coordinate each activity for the proper conduct of...

Role Proficiency: Design and implement Infrastructure/Cloud Architecture for a mid to large size projects Outcomes: - Design and Develop the architecture; the technical owner for projects - Provide technical expertise across the practice - Managing a significant stream of work independently; where required lead small technical team. - Own / Resolve...

**Educational Qualification**:MBA or CA or Any Business Management Course **Travelling Requirement**:Willing totravel 10-20% of workdays per month. **Shift**:Day Shift **Work Location**: Trivandrum, Kerala **Domain Skillset Required**: - Should be certified as an internal auditor, preferably **ISO 9001:2015 or Certified Public Accountant (CPA)**. -...

12 - 15 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: Hands-on Agile coach who coaches and mentors 2-3 teams simultaneously driving teams to maturity. Embody agile principles embed best practices measure and improve agile maturity identify and raise obstacles. Provide one-on-one and team coaching of ceremonies artefacts processes and...