Inbound Sales Executive
4 weeks ago
**Job Title**
Inbound Sales Executive
**Location**
Okhla Phase 1, New Delhi, India
**Job Type**
Full-time
**About InkPrint.in**
InkPrint.in is a leading provider of high-quality custom printing and packaging solutions, serving clients across industries like fashion, food, luxury goods, and more. Based in New Delhi, we specialize in offering personalized packaging products with premium printing services, catering to businesses in India and internationally. Join our team to be part of a fast-growing company that values creativity, customer satisfaction, and innovation.
**Job Overview**
We are looking for a dynamic and results-driven **Inbound Sales Executive** to manage and convert incoming leads into successful business orders. You will be the first point of contact for potential customers, providing expert guidance on InkPrint.in’s wide range of printing and packaging products. This role requires excellent communication skills, a proactive approach to understanding client needs, and the ability to close deals effectively.
**Key Responsibilities**
- Understand customer requirements, offer tailored solutions, and guide them through the order placement process.
- Provide detailed product information, including specifications, pricing, customization options, and production timelines.
- Collaborate with internal teams (design, production, logistics) to ensure timely and accurate delivery of client orders.
- Maintain and update the CRM with accurate lead and sales information.
- Follow up on leads to nurture customer relationships and maximize conversion rates.
- Address customer concerns or complaints, ensuring a positive experience and satisfaction.
- Stay updated on InkPrint.in’s product portfolio, market trends, and competitor offerings.
- Contribute to monthly sales targets and revenue goals.
**Required Skills and Qualifications**
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in sales, customer service, or a similar role (preferably in e-commerce, printing, or packaging industries).
- Strong verbal and written communication skills in English and Hindi.
- Customer-centric mindset with excellent interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Proficiency in CRM software and MS Office Suite.
- Problem-solving and negotiation skills.
**Preferred Qualifications**
- Knowledge of printing and packaging products or industries served by InkPrint.in.
- Prior experience in inbound sales for an e-commerce business.
- Additional language proficiency is a plus.
**What We Offer**
- Competitive salary and incentives.
- Opportunity to work with a growing company in a niche market.
- Collaborative and inclusive work culture.
- Continuous learning and professional development opportunities.
- Conveniently located in Okhla Phase 1, New Delhi, with easy access to public transportation.
**How to Apply**
Pay: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Compensation Package:
- Commission pay
Schedule:
- Day shift
- Fixed shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9289449945
Expected Start Date: 02/01/2025
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