Inbound Sales Agent

7 months ago

Naraina Delhi Delhi, India Web Inforce Full time

e are looking for a motivated Female Inbound Sales Agent to join our dynamic sales team. As an Inbound Sales Agent, you will be responsible for handling incoming, leads, and customer requests, with the primary goal of converting these interactions into sales. This role requires excellent communication skills, a strong understanding of our products or services, and the ability to guide potential customers through the sales process.

**Responsibilities**:
**Product Knowledge**: Develop a deep understanding of the features, benefits, and specifications of our products or services to effectively communicate their value to customers.

**Qualify Leads**: Assess customer needs and qualify leads to determine their level of interest and potential as a sales opportunity.

**Provide Information**: Educate customers about our products or services, addressing any questions or concerns they may have and highlighting key selling points.

**Sales Pitch**: Deliver persuasive sales pitches to encourage customers to make a purchase or take the next steps in the sales process.

**Sales Process Management**: Guide customers through the sales process, providing necessary information, assisting with product selection, and overcoming objections.

**Customer Relationship Management**: Build and maintain positive relationships with customers to enhance their overall experience and increase the likelihood of repeat business.

**Order Processing**: Assist customers with order placement, ensuring accuracy and completeness in accordance with company procedures.

**Meet Sales Targets**: Work towards achieving and exceeding individual and team sales targets and key performance indicators.

**Collaboration**: Collaborate with other team members, departments, and external partners to resolve customer issues and improve overall customer satisfaction.

**Qualifications**:
**Education**: High school diploma or equivalent; additional education in sales or a related field is a plus.

**Experience**: Proven experience in a customer service or sales role, with a track record of meeting or exceeding sales targets.

**Communication Skills**: Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.

**Customer-Focused**: Strong customer service orientation with a passion for helping customers and meeting their needs.

**Adaptability**: Ability to adapt to a fast-paced and dynamic work environment, adjusting strategies based on customer interactions and market trends.

**Team Player**: Demonstrated ability to work collaboratively within a team and contribute to a positive team culture.

**Technology Proficiency**: Comfortable using CRM software, sales tools, and other technology platforms to manage customer interactions and sales processes.

**Problem-Solving Skills**: Effective problem-solving skills with the ability to address customer concerns and objections.

**Benefits**:

- Competitive salary and commission structure
- Health and dental insurance
- Professional development opportunities
- Positive and inclusive work environment

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Internet reimbursement

Shift:

- Day shift

Ability to commute/relocate:

- Naraina, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7703987136

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