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Wellness (B2c) and Travel Agent (B2b) Sales Agent
5 months ago
**Job Title**: Wellness (B2C) and Travel Agent (B2B) Sales Agent
**Location**: New Delhi
**Job Type**: Full-Time
**Reports To**: Sales Manager
**Education**: Graduate, MBA preferred
**Job Type**: Full-time
**Schedule**: Day shift
**Ability to commute/relocate**:
South Delhi, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**: Sales: 5 years (required)
**Key Responsibilities**:
- B2C Sales (Wellness Focus):
- Achieve and exceed monthly sales targets by employing effective sales strategies and maintaining a strong sales pipeline.
- Proactively follow up with potential leads and past clients to maintain ongoing communication and drive conversions.
- Engage with potential clients to understand their wellness needs and tailor personalized retreat experiences at Ekaanta.
- Promote and sell Ekaanta’s wellness programs, emphasizing the unique benefits of our Ayurveda, meditation, and yoga offerings.
- Build and nurture long-term relationships with clients, ensuring high levels of customer satisfaction and repeat bookings.
- Introduce new offers, seasonal packages, and exclusive deals to clients, enhancing their experience and increasing sales.
- Utilize CRM tools to track client interactions, manage bookings, and provide detailed reports on sales activities.
- B2B Sales (Travel Agent Focus):
- Develop and maintain strong partnerships with travel agents and agencies to promote Ekaanta’s travel and wellness packages.
- Follow up consistently with travel agents to reinforce relationships, address concerns, and present new offers.
- Make regular sales calls to travel agents to introduce new packages, discuss promotions, and gather feedback.
- Negotiate contracts and pricing with travel agents to establish mutually beneficial agreements.
- Collaborate with the marketing team to create compelling promotional materials tailored for travel agents.
- Monitor industry trends, competitor activities, and travel agent feedback to refine sales strategies and enhance partnerships.
- General Responsibilities:
- Represent Ekaanta at wellness fairs, travel expos, and industry events to network and generate leads.
- Build and maintain a comprehensive sales profile, documenting client interactions, travel agent feedback, and sales performance.
- Provide regular sales reports, forecasts, and insights to the management team.
- Stay updated on wellness trends, travel opportunities, and industry innovations to offer clients and partners the best solutions.
- Work closely with the operations team to ensure seamless service delivery and exceptional customer experiences.
Qualifications:
- Proven experience in sales, particularly within the wellness or travel industry.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work independently and as part of a team, with a proactive and results-driven mindset.
- Familiarity with CRM tools and sales reporting.
- Passion for wellness, travel, and delivering exceptional customer experiences.
**About Ekaanta**:
Ekaanta is a premier wellness retreat nestled along the tranquil banks of the Ganges, offering guests a serene escape from the hustle and bustle of city life. Our wellness experiences are designed to rejuvenate the mind, body, and soul through personalized programs that combine Ayurveda, meditation, yoga, and nature-centric activities. In addition to our wellness offerings, we also collaborate with travel agents to curate unique travel experiences that showcase the natural beauty and cultural heritage of our region.
Job Overview:
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Experience**:
- total work: 5 years (preferred)
Work Location: In person