![Charter BPO Solutions Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Debt Collection Executive
5 days ago
**Attention all job seekers**
We are looking for Debt Collection Executives
**Location**: Kakkanad, Cochin
**Job Role**
- Manage inbound and outbound calls in a timely manner.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Identify and escalate priority issues, keep records of all conversations and transactions in our Database
- Frequently attend client briefing, meetings and trainings
**Qualifications & Requirements**
- Strong English Language, Communication, Listening & Negotiation Skills to effectively engage with customers
- Ability to multi-task, set priorities and manage work efficiently
- Basic computer Skills and willingness to work in shifts
**Salary**: Negotiable
**Additional Benefits**:
- Cab facility (Pick up and drop) within Cochin city limits
Applications will close on 15th April 2024
**About Charter**
Charter is a financial services company located in Kochi, India. We provide financial services to our clients Australia, New Zealand, UK and US. We are committed to providing excellent service to our clients and customers. We are dedicated to creating a positive and inclusive work environment for all employees.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 15/04/2024
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