International Customer Service Representative

2 weeks ago

Mansarovar Jaipur Rajasthan, India Career Hollic Full time

**Job Summary**:
We are seeking dynamic and customer-focused individuals to join our International Voice Process team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our global clientele through phone interactions. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

**Key Responsibilities**:

- **Customer Interaction**:

- Handle inbound and outbound calls from international customers.
- Address customer queries, concerns, and issues in a professional and timely manner.
- Provide accurate information regarding products or services.
- **Problem Resolution**:

- Diagnose and troubleshoot customer problems efficiently.
- Offer solutions or escalate issues to the appropriate department when necessary.
- Ensure customer satisfaction by achieving resolution on the first contact.
- **Communication**:

- Demonstrate excellent verbal and written communication skills.
- Maintain a friendly and positive attitude during customer interactions.
- Effectively communicate complex information to customers in a clear and understandable manner.
- **Documentation**:

- Document all customer interactions and transactions accurately in the system.
- Update customer information and account details as needed.
- **Quality Assurance**:

- Adhere to company policies and procedures.
- Maintain high-quality standards in customer service delivery.
- Participate in ongoing training sessions to stay updated on product knowledge and process improvements.
- **Team Collaboration**:

- Collaborate with team members and other departments to resolve customer issues.
- Provide feedback on common customer issues to improve overall service quality.

**Requirements**:

- **Education**:

- High school diploma or equivalent required.
- Additional education or relevant certifications in customer service is a plus.
- **Experience**:

- Previous experience in international voice process/customer support is preferred.
- Familiarity with CRM systems and call center software is an advantage.
- **Skills**:

- Strong communication and interpersonal skills.
- Problem-solving abilities with a focus on customer satisfaction.
- Ability to handle stress and work in a fast-paced environment.
- Proficient in English (additional language skills may be an asset).
- **Availability**:

- Willingness to work in rotational shifts and weekends based on business requirements.

**Salary**: ₹25,000.00 - ₹31,627.65 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Mansarovar, Jaipur, Rajasthan (required)

Ability to Relocate:

- Mansarovar, Jaipur, Rajasthan: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9785901711

  • Customer Service Representative

    4 weeks ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    3 weeks ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    1 week ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    2 weeks ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    2 weeks ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Support Representative

    6 days ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    Job Title: Customer Service Executive Type: Full-time, Regular / Permanent, Fresher Location: Mansarovar **Salary**: ₹23,000.00 - ₹32,000.00/month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    2 weeks ago

    Jaipur, Rajasthan, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    6 days ago

    Jaipur, Rajasthan, India AAIKA CREATIONS Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk...

  • International Customer Service Advisor

    2 weeks ago

    Mansarovar, Jaipur, Rajasthan, India Leom International Full time

    **Hiring for International Voice process** Salary : 29k ctc Exp : 1 year in any International BPO Company American process rotational shifts starting from 3AM 180 per day as travel allowance 5.5 Day working **Must be fluent in English No MTI or RTI issues.** Location : Manasarovar Jaipur Rajashthan **Salary**: ₹27,000.00 - ₹29,000.00 per...

  • Customer Service Representative

    2 weeks ago

    Mansarovar, Jaipur, Rajasthan, India Teleperformance Full time

    Hiring for Customer Support executive role Rotational Shifts 5.5 days working No cab facility Mansarovar Location Good English Communication Skills Required Calling Process - Domestic / International calling **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹29,000.00 per month **Benefits**: - Flexible schedule - Provident...

  • Customer Service Representative

    2 weeks ago

    Jaipur, Rajasthan, India Glorious HR Services Full time

    This is a full-time on-site role for a Customer Service Representative located in Jaipur. The Customer Service Representative will be responsible for providing outstanding customer support, fostering positive customer experiences, and ensuring customer satisfaction. Other day-to-day tasks will include handling customer inquiries, complaints, and...

  • Customer Service Representative

    2 weeks ago

    Jaipur, Rajasthan, India Jobwalas placement services Full time

    A customer service representative **supports customers by providing helpful information, answering questions, and responding to complaints**. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...

  • Customer Service Representative

    3 weeks ago

    Jaipur, Rajasthan, India Champions Studio Full time

    **Job Opportunity**: Customer Service Representative **About Champions**:We are a premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment. At Champions, we believe that every child is a little champion in their own right and we are here to help...

  • Customer Service Representative

    4 weeks ago

    Jaipur, Rajasthan, India Champions Studio Full time

    **Job Opportunity**: Customer Service Representative **About Champions**:We are a premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment. At Champions, we believe that every child is a little champion in their own right and we are here to help...

  • Customer Service Representative

    3 weeks ago

    Jaipur, Rajasthan, India TRIPPERSWAY PVT.LTD Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

  • Customer Support Representative

    5 days ago

    Mansarovar, Jaipur, Rajasthan, India Climax BPM Full time

    We are seeking a dedicated and empathetic Customer Support Representative to join our team and provide exceptional service to our customers. As a Customer Support Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products or...

  • Customer Service Representative

    4 days ago

    Jaipur, Rajasthan, India Star Hire Services Full time

    Urgent Requirement For Customer Service Representative Contact: +91 9057889279 Location: Jaipur (Rajasthan) Process - Chat/Voice Process, (Work From Office) Salary Slabs: - 15k to 25k CTC Shifts - Rotational Shifts, 24*7 5.5 Working Days **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health...

  • Customer Service Representative

    3 days ago

    Mansarovar, Jaipur, Rajasthan, India Sagar Solutions Full time

    *Urgent Requirement* Vcosmos is hiring for #Customer #Success #Associate* Location - #jaipur Skill set - *excellent communication etc* Qualification - #Graduate/ Undergraduate Experienced - *Minimum 1 year Experience into #International #BPO Experience* Salary - Upto #29CTC Working Days - 5.5 days. Shift - Rotational Shifts. Interview Round 1. HR round -...

  • Customer Service Representative

    4 weeks ago

    Mansarovar, Jaipur, Rajasthan, India Opportunity Placement Services Full time

    _**Megha Drive | Biggest BPO | Instant Offer | Jaipur | Walk-in Interviews | Fresher | Experience | upto 2.15 LPA | Customer Service | Customer Support**_ **Drive Details-** Date: _09/03/2024_ Time: _11am - 4pm_ Location: _**Opportunity Placement Services**_ Address: Second Floor S1, S2, Vodafone Store, Shri Hans Marg, JDA Market, Keshav Vihar, Arjun...

  • Customer Service Representative

    1 week ago

    Mansarovar, Jaipur, Rajasthan, India Vimerse InfoTech India Pvt Ltd Full time

    **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs. **Qualifications** - At least 0 - 3 years' of relevant work experience, Fresher can also apply. - Excellent phone etiquette and excellent verbal, written, and interpersonal skills - Ability to...