Relationship Officer

3 weeks ago

Ahmedabad, India Whiteice Network Full time

Whiteice Network was established in April 2004 through an idea sharing a common vision of enhancing net worth of business services in Overseas and Domestic Recruitment Services. The path chosen was to not only offer and ensure high quality business services but also to have wide range scalability for the services.

We would like to take this opportunity to introduce
**Whiteice Network** |
**360°**
**Recruitment Service Provider** as an emerging Recruitment Company based at
**Ahmedabad - INDIA**.

We have a position matching your profile. Requirement is as follow.

**Relationship Officer**
**-**
**WNRRO23052023**
- Build and maintain relationships with key technical managers and decision-makers in the government, different ministries and among local authorities. Acting as a key focal point.
- Compile and synthesise relevant policy changes, circulars, by-laws, instructions, and
- governmental strategies and support team in adapting the same.
- Assist field programs in building and maintaining good relationships with local governmental bodies and other influential partners.
- Ensure quality information management through regular maintenance of submission trackers and their timely updating.
- Provide support to programs in securing project approvals & solving any outstanding challenges in obtaining vital approvals from govt authorities.
- Understand customer needs and develop plans to address them.
- Identify key staff in client companies to cultivate profitable relationships.
- Resolve customer complaints quickly and effectively.
- Forward upselling and cross-selling opportunities to the sales team.
- Promote high-quality sales, supply and customer service processes.
- Aim to preserve customers and renew contracts.
- Approach potential customers to establish relationships.
- Gain solid knowledge of competitors.
- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Upselling and cross-selling products/services to clients.
- Resolving complaints and issues efficiently and in a timely manner.
- Meeting sales/revenue targets.
- Ensuring client satisfaction.

**Key Skills**
- Knowledge of customer relationship management (CRM) practices.
- Experience in sales or customer service is preferred.
- Problem-solving attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills.
- Customer-oriented mindset.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office and CRM software.
- Excellent communication and interpersonal skills.
- Good conflict resolution and problem-solving skills.
- Customer-oriented.

**Salary**
- ₹20000/- to ₹30000/- pm

**Industry**
- Finance Industry

**Age Limit**

Maximum 40 Years

**Education**
- Any
- **Graduate** with
- **Sales Management** and
- **Client Relationship Management** skills
- **Finance Sector Experience** on Priority**Experience**
- Minimum 1 to 3 Years of experience as a
- **Relationship Officer / Relationship Manager / Relationship Executive **in
- ** Finance / Loan / Banking / Relevant Industry**

**Location**
- Ahmedabad - Gujarat

**How to Apply**
- Call us on mention numbers OR Mail Us with the Subject Line "
- **Relationship Officer**"

If you are eligible for this requirement then please message us on our**WhatsApp Number **9510356364 with your updated resume.**Support Team,**

**Whiteice Network**
**|**
**360° Recruitment Service Provider**-
- WhatsApp Number: 9510356364PLEASE DON'T CHANGE THE MAIL SUBJECT LINE WHILE FORWARDING YOUR RESUME.Also, kindly forward this mail to someone who might be interested in the- same & references are also welcome.**NOTE**: IF NOT MATCHING TO YOUR CURRENT PROFILE THEN KINDLY DO NOT REPLY

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