Customer Relationship Management Specialist

3 weeks ago

ahmedabad, India Exela Technologies Full time
Job Title: Senior Customer Service Executive
Duration: Full Time
Notice Period : Immediate Joiner to 15 days max
Salary : Upto 7LPA fix + Travel Allowance
We are looking for a Senior Customer Service Executive to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Requirements and skills
Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mind-set
BSc/BA in Business Administration or similar field
Experience:
2-4 years’ minimum experience of working in a multinational / Banking / NBFC / Credit Rating organization / M&A / Investment Banking, Consultancy or Research Firms in a Client Relationship, Sales, BD, Key Account Management roles.
Must have worked in an international / domestic cross functional team. Coordinating and getting the work done.
Preferred experience from banking, credit rating agencies, Credit assessment etc.
Graduate or a Post-Grad with excellent communication (English) skills.
Smart, Pro-active, Presentable personalities desired.
Should have good exposure to MS Office tools etc.

  • Customer Relationship Management Specialist

    4 weeks ago

    ahmedabad, India Exela Technologies Full time

    Job Title: Senior Customer Service Executive Duration: Full Time Notice Period : Immediate Joiner to 15 days max Salary : Upto 7LPA fix + Travel Allowance We are looking for a Senior Customer Service Executive to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our...

  • Customer Relationship Management Specialist

    4 weeks ago

    Ahmedabad, India Exela Technologies Full time

    Job Title: Senior Customer Service ExecutiveDuration: Full TimeNotice Period : Immediate Joiner to 15 days maxSalary : Upto 7LPA fix + Travel AllowanceWe are looking for a Senior Customer Service Executive to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our...

  • Customer Relationship Management Specialist

    4 weeks ago

    Ahmedabad, India Exela Technologies Full time

    Job Title: Senior Customer Service ExecutiveDuration: Full TimeNotice Period : Immediate Joiner to 15 days maxSalary : Upto 7LPA fix + Travel AllowanceWe are looking for a Senior Customer Service Executive to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our...

  • Customer Relationship Specialist

    4 weeks ago

    ahmedabad, India Spectra Technovision (India) Pvt. Ltd. Full time

    Job DescriptionThe ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion.Salary –Salary should not be a constrain for a good resourceIndustry – Office Equipment / Automation / IT Software & Software Services / Electronic...

  • Customer Relationship Specialist

    4 weeks ago

    Ahmedabad, India Spectra Technovision (India) Pvt. Ltd. Full time

    Job Description The ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion. Salary –Salary should not be a constrain for a good resource Industry – Office Equipment / Automation / IT Software & Software Services /...

  • Customer Relationship Specialist

    1 month ago

    Ahmedabad, India Spectra Technovision (India) Pvt. Ltd. Full time

    Job Description The ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion. Salary –Salary should not be a constrain for a good resource Industry – Office Equipment / Automation / IT Software & Software Services /...

  • Customer Relationship Specialist

    1 month ago

    Ahmedabad, India Spectra Technovision (India) Pvt. Ltd. Full time

    Job Description The ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion. Salary –Salary should not be a constrain for a good resource Industry – Office Equipment / Automation / IT Software & Software Services /...

  • Customer Relationship Executive

    6 days ago

    Ahmedabad, Gujarat, India Paxbridge Management services Pvt Ltd Full time

    **Responsibilities**: - Develop and execute strategic sales plans to meet revenue targets and expand market share. - Identify target markets, customer segments, and key accounts for equipment sales. - Analyze market trends, competitors, and customer needs to formulate effective sales strategies. - Build and maintain strong relationships with key customers,...

  • Private Wealth Management Specialist

    3 days ago

    ahmedabad, India Blusky Capital Management Private Limited Full time

    Company DescriptionBlusky Capital Management Private Limited is a well-established wealth management firm located in Ahmedabad. With over two decades of experience in the banking and finance industry, our team is highly skilled in providing comprehensive financial solutions to our clients. Our founder, Siddharth, has a strong background in both national and...

  • Private Wealth Management Specialist

    3 days ago

    Ahmedabad, India Blusky Capital Management Private Limited Full time

    Company Description Blusky Capital Management Private Limited is a well-established wealth management firm located in Ahmedabad. With over two decades of experience in the banking and finance industry, our team is highly skilled in providing comprehensive financial solutions to our clients. Our founder, Siddharth, has a strong background in both national and...

  • Private Wealth Management Specialist

    2 days ago

    Ahmedabad, India Blusky Capital Management Private Limited Full time

    Company Description Blusky Capital Management Private Limited is a well-established wealth management firm located in Ahmedabad. With over two decades of experience in the banking and finance industry, our team is highly skilled in providing comprehensive financial solutions to our clients. Our founder, Siddharth, has a strong background in both national and...

  • Private Wealth Management Specialist

    3 days ago

    ahmedabad, India Blusky Capital Management Private Limited Full time

    Company Description Blusky Capital Management Private Limited is a well-established wealth management firm located in Ahmedabad. With over two decades of experience in the banking and finance industry, our team is highly skilled in providing comprehensive financial solutions to our clients. Our founder, Siddharth, has a strong background in both national and...

  • Customer Relationship Executive

    4 weeks ago

    Ahmedabad, India Maven Works Full time

    We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.Responsibilities:Greeting consumers.Highlight...

  • Head of Customer Relationship Management

    4 weeks ago

    Ahmedabad, India Welspun Transformation Services Limited Full time

    Position: AGM/DGM Customer Relations Location: Ahmedabad Overview:As a Customer Relationship Head (CRM), you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction and loyalty. You will act as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing...

  • Head of Customer Relationship Management

    4 weeks ago

    Ahmedabad, India Welspun Transformation Services Limited Full time

    Position: AGM/DGM Customer Relations Location: Ahmedabad Overview:As a Customer Relationship Head (CRM), you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction and loyalty. You will act as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing...

  • 15h Left: Customer Relationship Specialist

    2 weeks ago

    Ahmedabad, India Spectra Technovision (India) Pvt. Ltd. Full time

    Job DescriptionThe ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion.Salary –Salary should not be a constrain for a good resourceIndustry – Office Equipment / Automation / IT Software & Software Services / Electronic /...

  • Private Wealth Management Specialist

    3 days ago

    Ahmedabad, India Blusky Capital Management Private Limited Full time

    Company DescriptionBlusky Capital Management Private Limited is a well-established wealth management firm located in Ahmedabad. With over two decades of experience in the banking and finance industry, our team is highly skilled in providing comprehensive financial solutions to our clients. Our founder, Siddharth, has a strong background in both national and...

  • Customer Relationship Executive

    1 week ago

    Ahmedabad, India WorkQuest India Full time

    The job description of a Customer Relationship Executive (CRE) in after-sales service typically involves managing the relationship between the company and its customers after a product or service has been sold. Here's a breakdown of the key responsibilities: Customer Support: Providing assistance to customers who have purchased products or services,...

  • Customer Relationship Executive

    3 weeks ago

    Ahmedabad, India WorkQuest India Full time

    The job description of a Customer Relationship Executive (CRE) in after-sales service typically involves managing the relationship between the company and its customers after a product or service has been sold. Here's a breakdown of the key responsibilities:Customer Support: Providing assistance to customers who have purchased products or services,...

  • Relationship Manager

    4 weeks ago

    ahmedabad, India MyCityAhmedabad Full time

    Qualification: Any Graduate. Experience: Minimum 1 Year. Salary: No bar for right candidate. Skills: Proven experience as a Client Relationship Manager.Knowledge of customer relationship management (CRM) practices, Experience in sales or customer service is preferred, Problem-solving attitude.