Customer Relationship Executive
2 weeks ago
**Responsibilities**:
- Develop and execute strategic sales plans to meet revenue targets and expand market share.
- Identify target markets, customer segments, and key accounts for equipment sales.
- Analyze market trends, competitors, and customer needs to formulate effective sales strategies.
- Build and maintain strong relationships with key customers, addressing their equipment needs and ensuring customer satisfaction.
- Identify opportunities for upselling, cross-selling, and long-term customer partnerships.
- Resolve customer issues, concerns, and complaints in a timely and professional manner.
- Manage the sales process, including prospecting, lead generation, proposal development.
- Visiting Architects / Interior Designers regularly, building in good relationship with them, providing very high level of premium service to move them up the value chain
- Monitor sales activity, track progress against targets, and provide regular sales reports to management.
- Collaborate with other departments, such as operations and customer service, to ensure seamless delivery of excellent customer experience.
- Participate in industry events, conferences, and networking activities to enhance the company's market presence.
**Skills**:
- Preferably in a managerial or leadership role.
- Strong sales and negotiation skills, with a track record of achieving sales targets.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to lead and motivate a sales team effectively.
- Knowledge of equipment industry trends, products, and customer needs.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 12/05/2024
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