Service Delivery Assoc 3

1 month ago

Bengaluru, India Unisys Full time

**We Believe in Better**

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

**Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe

**What success looks like in this role**:

- **Who we are**:

- Our Vision: Enhancing people’s lives through secure, reliable advanced technology.
- Our Core Beliefs:

- Curiosity: We embrace the unknown and continuous learning.
- Creativity: We look past routine ways of doing things.
- Client-Centricity: Our clients’ success is our success.

Integrity: We act ethically and honestly.

**Key Responsibilities/Outcomes**:

- Provide support on daily operations issues.
- Perform duties in accordance with account processes and procedures.
- Build and maintain positive working relationships with internal and external stakeholders (and other service providers if in a multi-vendor environment).
- Mentor team members
- Document assigned activities using defined process and timeframes.
- Contribute to the creation, maintenance and enhancement of operational processes and procedures to improve overall performance of technical staff.
- Identify areas for continuous improvement and efficiency in delivery of services.
- Take responsibility for follow-up services or problem escalation.
- Analyze and highlight operations performance.
- Complete and submit reports as requested.
- Support process improvement initiatives

LI-MG2

**You will be successful in this role if you have**:

- Recognized bachelor’s degree in related discipline (desirable), minimum of 1 - 2 years of service delivery support experience - Ability to prioritize and organize workloads to complete multiple, simultaneous tasks both for self and others - Effective verbal and written communication skills - Prior experience working in hardware break and fix, installation, desk side software support and service desk support. - Has some experience supporting teams of customer engineers in either specific installation, equipment refresh projects or ongoing break / fix support. - Knowledge of desktop operating systems, networking fundamentals and requisite call management systems. - Ability to work with technical documentation, statements of work, and contract requirements. - Ability to work with team members, peers and external clients. - Must be able to work to specific service level agreement (SLA) requirement. - Familiarity with

  • Service Delivery Assoc 3

    1 month ago

    Bengaluru, India Unisys Full time

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

  • Service Delivery Assoc 3

    1 month ago

    Bengaluru, India Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

  • Service Delivery Assoc 3

    4 weeks ago

    Bengaluru, India Unisys Full time

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

  • Service Delivery Assoc 3

    4 weeks ago

    Bengaluru, India Unisys Full time

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

  • Assoc Systems Administrator

    1 month ago

    Bengaluru, India ACI Worldwide Full time

    **J** A CI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,100 financial institutions, retailers, billers and processors around the world. ACI software processes $14 trillion in payments and securities transactions for more than 300+ of the leading global retailers, and 18 of the top 20 banks worldwide. We...

  • Service Delivery

    1 month ago

    Bengaluru, India Nityo Infotech Full time

    Service delivery,CEM, End to end, IT Infra Experience Required 4 - 10 Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities Service delivery-CEM(customer Executive Management

  • Service Delivery Manager

    2 days ago

    Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...

  • Service Delivery Manager

    3 days ago

    Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...

  • Service Delivery Manager

    4 days ago

    Bengaluru, India Fiserv Full time

    Skills: Service Delivery, ITIL, Application DevelopmentLocation: Bengaluru, Chennai, PuneWhat a successful Service Delivery Manager do at Fiserv?A full-time role, the service delivery manager is also expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. The service delivery manager jobs,...

  • Service Delivery Manager

    6 hours ago

    Bengaluru, Karnataka, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Director - Service Delivery

    4 weeks ago

    Bengaluru, India ANSR Global Corporation Full time

    Job Description Summary: We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value...

  • Director - Service Delivery

    1 month ago

    Bengaluru, India ANSR Global Corporation Full time

    Job DescriptionSummary:We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value to...

  • Head of Service Delivery

    1 day ago

    Bengaluru, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full time

    About the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...

  • Manager, Service Delivery, India

    3 weeks ago

    Bengaluru, India ReSource Pro Full time

    Job Description: Manager, Service Delivery Manager, India Job Title Manager, Service Delivery, India Report to Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - a unique...

  • Principal Engineer

    1 month ago

    Bengaluru, India Cortex Consulting Pvt. Ltd. Full time

    About the Role :In this leadership role, you will leverage your in-depth technical expertise and experience in service delivery to lead a team of engineers in delivering exceptional service to our clients. You will be responsible for the entire service lifecycle, from pre-sales engagement to ongoing maintenance and support.Responsibilities :- Lead and manage...

  • Head of Service Delivery

    5 hours ago

    Bengaluru, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full time

    About the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...

  • Head of Service Delivery

    2 days ago

    Bengaluru, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full time

    About the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...

  • Professional 1 Service Delivery Coordinator

    1 month ago

    Bengaluru, India DXC Technology Full time

    Job Responsibilities The Configuration Manager will be expected to deliver: This section details the operational activities that should be achieved by individuals performing this role within the Configuration Management process: Owns the Configuration Management Plan to guide the implementation and operation of the global process and any associated...

  • Service Delivery Management Specialist

    6 hours ago

    Bengaluru, Karnataka, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Senior Manager

    1 month ago

    Bengaluru, India ANSR Global Corporation Full time

    Job Description: Summary: We are looking for an experienced leader for the role of Senior Manager Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for supporting the delivery and overall success of the GCCs. The goal is to ensure every program will be delivered successfully and add the...