![Gratitude Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Care Officer
4 weeks ago
**Role**:Customer Care Officer
**Timings**:Rotational Shifts (Permanent)
**Industry**:BPO
**Work Mode**:Work from Home
**Functional Area**:ITES / BPO / Customer Service
**Process**:Semi-Voice
Key Skills: International BPO WFH Graduate freshers
- **Process* - Inbound customer service and partial cross-selling of credit card schemes and product offerings
*C3 *COMMS* required
**Qualification* - **HSC OR GRADUATE **WITH 6-month Customer Service Experience
- *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.
With 2 Rotational weeks off
**Salary*- *21K* in hand
- Interview Rounds
- *HR - AMCAT - OPS - CLIENT*
Transport - *Centralised Pick up and drop services from Thane station*
*Urgent hiring for FIS (Fidelity National Information Services)*
Handle customer queries and resolve issues.
Permanent Work From Home
Banking exp mandate 6 months
- FinTech Process
- US Voice Process
- 24/7 Shifts
Week Offs: Any 2 rotational
**Salary**: Upto 4 LPA (27K take home)
Who can apply?
HSC/ GRADUATE + 6 months exp
Applicant **must** have excellent communication skills in English (Written and Verbal)
Interview rounds:
HR
Amcat - Svar 65
Typing - 20/90
Ops - Floor Ops.
This will be WAHA - System will be provided
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