Cco (Customer Care Officer)

1 week ago


Hadapsar Pune Maharashtra, India Arya Omnitalk Full time

Position - Customer Care Officer

Location - Pune (On site)

Experience Required - 0 to 2 Years

Qualification - Any Bachelor's Degree.

**Roles and Responsibilities;**
- Interact with customer to receive complaints.
- Maintaining daily MIS reports like FCR, service status, pending installation etc.
- Maintaining soft copy of repair file which sends to our CG and also follow up with NSC team for repairs
- Support the Service Head in allocating calls to service team members
- Online Assistance to HPCL/BPCL Engineers
- Mail communication for adding sim, Create a new account and check update for new order
- Support Service head in assigning calls to service team members
- Follow up on payment from customer for spot billing
- Helping Service Head in creating monthly Excel based reports as per format.
- Checking the Branch Uptime Monitor
- Mail communication for service call given to another branch
- Maintaining the performance report f POC is going on
- Mail communication and bill submission for recovery part for HPCL and BPCL
- Also handling the logistics/courier part for Pune branch, to make the Declaration to send material through courier
- Maintain the stock of Branch interact with other branch CCO / Service head for our branch installation and to attend critical vehicle

**Skills Required**:

- MS -Office / Excel required
- Client Coordination
- Service Coordination
- Good communication
- Customer / Complaints Handling
- Payment followup.
- Escalation Management.

Pay: ₹150,000.00 - ₹250,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


  • Customer Care Officer

    2 months ago


    Pune, Maharashtra, India Arya Omnitalk Full time

    Job Description - Customer Care Officer - Pune - (Exp.: 1) **Skills**: - MS -Office/Client Coordination Daily roles and responsibilities - 1 Interact with customer to receive complaints. 2 Maintaining daily MIS reports like FCR, service status, pending installation etc. 3 Maintaining soft copy of repair file which sends to our CG and also follow up with...

  • Customer Care Officer

    17 hours ago


    Pune, Maharashtra, India Arya Omnitalk Full time

    Job Description - Customer Care Officer - Pune - (Exp.: 1) **Skills**: - MS -Office/Client Coordination Daily roles and responsibilities - 1 Interact with customer to receive complaints. 2 Maintaining daily MIS reports like FCR, service status, pending installation etc. 3 Maintaining soft copy of repair file which sends to our CG and also follow up with...


  • Pune, Maharashtra, India Arya Omnitalk Full time

    Job Description Customer Care Officer Pune- (Exp: 1)Skills: MS Office/Client CoordinationDaily roles and responsibilities 1 Interact with customer to receive complaints.2 Maintaining daily MIS reports like FCR, service status, pending installation etc.3 Maintaining soft copy of repair file which sends to our CG and also follow up with NSC team for repairs4...


  • Mumbai, Maharashtra, India Mandke Hospital Support Services Ltd Full time

    To guide patients and attendants to various health services provided by the hospital - Ensure that right billing takes place based on the kind of service required by the patient - Readily help the patient and attendant - Solving the problems of the patient and clear the queries regarding their case - Keeping track of upper end patients - Problems being...


  • Pune, Maharashtra, India Barclays Full time

    Job Title: BBPLC Chief Compliance Office Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment...


  • Pune, Maharashtra, India Barclays Full time

    Job Title: BBPLC Chief Compliance Office Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment...


  • Hadapsar, Pune, Maharashtra, India S. R. Prime Solutions Full time

    **Gender**: Female **About Us**: We are a leading HR recruiting agency dedicated to sourcing top-tier talent for esteemed organizations in the automotive industry. Currently, we represent a reputable company in Chakan, Pune, and we are seeking Customer Care Executives to join their team. **Key Responsibilities**: Handle customer inquiries and resolve issues...

  • Avp-cco Cso Cbp

    2 weeks ago


    Pune, Maharashtra, India Barclays Full time

    Job Title: AVP-CCO CSO CBP Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which...


  • Hadapsar, Pune, Maharashtra, India Two Brothers Organic farms Full time

    **Job Role: Customer Care Executive** **Location: Hadapsar, Pune** **Responsibilities**: - Resolve customer issues by researching and identifying the root cause of the problem, and taking appropriate corrective actions - Build and maintain strong relationships with customers by providing excellent service and product recommendations - Provide customers...

  • Office Assistant

    3 weeks ago


    Hadapsar, Pune, Maharashtra, India Austin Health Care Full time

    Austin Health Care is a pharmaceutical company based in Pune. Our current requirement is for "Office Assistant (Adminstration + Bank Related Jobs)" role required for day to day office work. **Skill sets required** - Day to day co-ordination with all HOD's for work planning, bank documents submissions, cheque deposition in banks, scanning of documents,...

  • Customer Care Officer

    4 weeks ago


    Mumbai, Maharashtra, India Gratitude Inc. Full time

    **Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: International BPO WFH Graduate freshers - **Process* - Inbound customer service and partial cross-selling of credit card schemes and product...


  • Hadapsar, Pune, Maharashtra, India PRAGATI DRIVING SCHOOL Full time

    This job is probably for married responsible employee who can easily do all front and back office work provided by company. Should know basic Computer,excel,filling up FORM making invoice receipts talk to customers explain about products and services. work time 10 am to 8pm office address shop no-4/5 tulija tower bhosale gardern near poonawala hospital...


  • Aurangabad, Maharashtra, India Morgan Advanced Materials Full time

    Overview: **Morgan Advanced Materials** is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit...


  • Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...


  • Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...


  • Pune, Maharashtra, India Shri Management Services Full time

    Pune Share Communication and problem-solving skills to provide exceptional service to customers and contribute to the growth of the company Responsibilities. A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to...

  • Compliance Officer

    3 weeks ago


    Pune, India Credit Suisse Full time

    **Your field of responsibility** As a part of role, your responsibility includes: - Responsible for strong Governance and Control framework for employee/ business/ vendor compliance - Assist and provide advisory across divisions on meeting Compliance standards, applicable policies and procedures/ regulations relating to relevant business activities....

  • Customer Care

    3 weeks ago


    Navi Mumbai, Maharashtra, India Savla Foods and Cold Storage Pvt. Ltd. Full time

    **Position**: Customer Care - Office Assistant **Location**: Navi Mumbai **Qualification**: Graduate **Experience**: 7 - 8 years **Job Responsibilities will be**: - Answer all incoming calls and or keep messages - Maintain updated records and files - Serve as Office Assistant - Contributes to team effort by accomplishing related results as needed. - Any...


  • Pune, India timesjobs Full time

    Customer Care ExecutiveExperience: 0 yrsLocation: PuneCustomer Care ExecutiveCustomer care executive UK Day Shift fixed shift fixed office 2 ways cab available salary upto 6lpa Excellent communication skills OnlySalary: Best in the IndustryIndustryKeyskills


  • Pune, India timesjobs Full time

    Customer Care ExecutiveExperience: 0 yrsLocation: PuneCustomer Care ExecutiveCustomer care executive UK Day Shift fixed shift fixed office 2 ways cab available salary upto 6lpa Excellent communication skills OnlySalary: Best in the IndustryIndustryKeyskills