IT System Admin

2 weeks ago

Pune Maharashtra, India UBS Full time

India
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 289456BR

**City**
- Pune

**Job Type**
- Full Time

**Your role**
- Are you an expert when it comes to collaboration tools like M365 Product Suite, Teams, Skype for Business and Exchange? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?
- We’re looking for an IT support analyst to:
- manage integration of the Office Suite on O365 i.e., Exchange, Skype, Teams, SharePoint, AD (FS), OneDrive, etc
- manage and monitor Office 365 & MS teams and its integrated services and hybrid infrastructure
- supporting integrated services like PowerBI, Yammer, Planner, My Analytics & Power Automate platform
- document changes to the systems using change management best practices
- maintain a highly secure system through proper configuration and system access monitoring
- assist with the migration of large volumes of data into the cloud platform
- troubleshoot and resolve issues with user access to cloud services and MS teams’ issues
- monitor and communicate to stakeholders the performance of the services

**Your team**
- You’ll be working in the Collaboration services team in India Location. We provide cutting edge service delivery of communication and collaboration platforms including Exchange, MS teams, Skype for Business and M365 Products & Services in a global enterprise. As a Collaboration Services IT Analyst, you’ll play an important role in migrating and supporting O365 and improving overall customer satisfaction.

**Your expertise**
- support on prem systems like Skype for Business and Exchange 2016
- deep knowledge of MSOL and its interaction with on-premises Active Directory
- knowledge of Microsoft Exchange and it’s interaction with Active Directory
- knowledge of Office 365 Teams/Groups/Video/Delve/Power BI
- mature and self-motivated professional able to work in a fast-paced and constantly changing environment
- capability to work as an effective member of a global team
- ability to relate the goals of IT service delivery to business goals
- ability to own, communicate and drive resolution in a timely manner to meet customer SLA's

**About us**
- UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
- We have a presence in all major financial centers in more than 50 countries.

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Business Solutions SA
- UBS Recruiting

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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