Customer Service Executive/ Coordinator- Male
6 months ago
Designation - Customer Service Executive / Coordinator
**Responsibilities**:
- Order evaluation
- Order sanitization in the system.
- Timely order dispatches
- Preparing billing projections at the beginning of every month and then following it up with all stakeholders on a weekly basis.
- Close coordination for outstanding from our distributors/traders/ dealers and their dispatches.
- Order bookings analysis twice in a month.
- Coordinating for Audit related work. Get the customer satisfaction feedback forms and the index done on a monthly basis for Audit. Customer complaints register on a monthly basis for audit.
**Purchase**
- Close coordination about purchase orders being placed on vendors/ principals.
- Weekly analysis on all our major product lines on the purchase front and any case where there is any high value sales order bagged by us.
**Management Updates**:
Send Monthly billing projections by 1st**/**2nd of every month.
**Salary**: Up to ₹30,000.00 per month
Schedule:
- Fixed shift
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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