Ecommerce Operations
1 week ago
**Shipping and inventory management**
Key Responsibilities:
Shipping
- Work with shipping carriers like delhivery, shipway and freight forwarders to arrange timely and cost-effective shipment of orders
- Track shipments in transit and provide regular updates to customers regarding delivery status.
- Address any shipping-related issues such as delays, damages, or lost packages, and initiate appropriate actions to resolve them promptly.
- Reduce RTO
Order Management:
- Receive and process incoming orders from the Shopify online store.
- Ensure accuracy and completeness of order information, including customer details, product specifications, and shipping addresses.
- Generate packlists and packing instructions from Shopify for each order received.
- Collaborate with warehouse personnel to ensure accurate picking, packing, and labeling of items according to packlists.
- Implement quality control measures to ensure that all orders are packed securely and meet Muun Home's packaging standards.
Inventory
- Taking the stock in through zoho and excel
- Verifying and random checking of stock received
- Do regular physical audits to make inventory reports
- Other inventory related tasks like marking RTO's, damaged products etc on system
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Have you worked on accounts of a Ecommerce brand ? Yes or no
**Education**:
- Diploma (preferred)
**Experience**:
- Shipping & inventory: 2-3 min years (preferred)
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- E-commerce: 2 years (preferred)
- total work: 1 year (preferred)
Work Location: In person
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