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Customer Service Executive
2 weeks ago
OBJECTIVE OF THE ROLE
To effectively & accurately respond to customer queries within the specified TAT and ensuring excellent service to the customer
KEY RESPONSIBILITIEs
- Identify customer needs and service accordingly
- Update our internal database with information about technical issues and useful discussions with customers
- Co-ordination with other internal teams/departments to provide customer resolution to their query or request
- Inform customers about new features and functionalities and Promote digital channels of service
- Timely Follow up with customers to ensure their queries and technical issues are resolved
- Maintain customer centricity at the core of all transactions
- Support a positive work place environment adhering to organizational policies
**Salary**: ₹131,845.84 - ₹350,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Bachelor's (required)
Work Location: In person
**Speak with the employer**
+91 8329688957
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