Front Desk Executive

4 months ago


Mumbai Maharashtra, India Princenton software services pvt ltd Full time

**Responsibilities**:

- Ensure adherence to Studio Standards.
- Compile front office statistics and generate related reports.
- Maintain high standards of conduct, dress, hygiene, and appearance for self and colleagues.
- Coordinate with Contact Center and Pan India Head of Front Desk according to protocols.
- Schedule consultations in coordination with Studio Manager and Consultants (target based).
- Prepare weekly and monthly reports.
- Conduct monetary transactions following established protocols.
- Collaborate with the accounts department on financial transactions, quotations, and receipts.
- Foster relationships and communication with all departments, ensuring seamless coordination.
- Resolve guest issues effectively and courteously, adhering to international standards of quality.
- Maintain patient data accurately in software systems as per protocol.
- Ensure achievement of targets set for the Front Desk.
- Minimum 3 years of experience in the Hospitality or Service Industry.
- Excellent communication skills in English and Hindi.
- Strong telephone etiquette and client handling skills.
- Knowledge of routine operations management.
- Highly motivated and results-oriented.
- Proficient in client management.
- Professional and presentable appearance.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person


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