Supply Chain Representative
3 weeks ago
**Servotech Pharma Impex Pvt. Ltd. seeks a Customer Service / Supply Chain Representative with sound knowledge in Haz / Non-Haz / Powder / Liquid Chemicals**_
- **Position/Designation**:Customer Service / Supply Chain Representative
- **Position Location**:Mumbai - Andheri
- **Reporting To **:Business Manager - MENA REGION
- **Qualification**:B.SC (Chemistry)
**Responsibilities**:
- _Ensuring seamless execution from order receipt to customer confirmation._
- _Coordinating with clients, sales team & drivers._
- _Coordinate with the sales team by managing schedules, filing important documents, and communicating relevant information._
- _Maintaining daily records of the all the processes._
- _Collaboratingwith the credit team to swiftly clear credit and delivery holds, enhancing order processing efficiency._
- _Coordinating closely with planners to meet requested delivery dates, maintaining high customer satisfaction._
- _Establish effective partnerships with freight forwarders, streamlining customs clearances, export documentation (Commercial Invoice, Packing list, Bill of lading, Insurance), and legalizations within specified time frames._
- _Resolve customer issues efficiently by managing complaints and initiating the escalation process through Quality Management (QMs)._
- _Ensure strict adherence to company policies and procedures, promoting efficient and compliant business practices._
- **Qualifications**:_
- Bachelor’s degree or higher in any field. Experience in the chemical industry is an added advantage.
- Ability to prioritize multiple projects and adapt to changing priorities.
- Demonstrate exceptional communication and presentation skills.
- Strong work ethics and track record of success.
- Three or more years of experience in a warehouse role managing hourly employees.
- Proficiency with warehouse procedures and policies.
- Computer skills - PowerPoint, Word, Excel.
- Knowledge of green energy, emerging water treatment technologies, and sustainability solutions is a plus.
**Mandatory**:
- Experience of Customer Service in the Chemical Industry.
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9370013171
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