Executive Customer Success

2 months ago


Bengaluru, India Capillary Technologies Full time

Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management
- Job responsibilities include but are not limited to:

- Leverage product expertise and technical knowledge to delight customers.
- Work closely with Engineering and Product and Customer Success teams to solve customer problem statement
- Handle customer service requests over ticketing system
- Provide technical support and training to clients
- Drive the on-boarding of customers with Capillary products
- Share analytics, insights and best practices with customers.
- Contribute to creating online support documentation which helps other sub functions to manage customers.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention

**Job Requirement**

**Required Skills**:

- Active listening and extremely empathetic
- Customer orientation and ability to adapt to different types of customers
- Excellent understanding and communication skills(especially written)
- Self starter, motivated, works with little or no supervision
- Ability to multitask and manage time effectively
- Postgraduate with preferably 1-2 years of experience in customer support, account management experience or client servicing



  • Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...


  • Bengaluru, India Intentwise Full time

    Full-Time India 1 - 4 years **Company Overview**:Intentwise is a Retail media optimization and analytics platform. We help brands, sellers, and agencies maximize returns from advertising spend on marketplace channels such as Amazon, Walmart, and Instacart. Intentwise was founded in 2016 by two seasoned executives with deep advertising technology and data...


  • Bengaluru, India Black & White Business Solutions Full time

    **Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore** *** Postal Code **560001** *** Country **India** Exp:2+ years Budget : 5 LPA Location: Begaluru Executive-Customer Success HQ - Bangalore, Customer Success - Customer Success- Position Titile: Customer Success Executive - Position Title: Customer...


  • Bengaluru, India VMax Wellness Full time

    **ROLE: Client Success Executive** **About the Company**: VMax is a service-based startup revolutionizing the digital health and wellness market by transforming people's lives through weight management services and healthcare for lifestyle-related health conditions. We have proudly served and transformed the lives of 14,000+ clients from India and...


  • Bengaluru, India Microsoft Full time

    Overview Customer Success Executive (CSE) is the primary customer contact for Microsoft+Nuance products and services and is responsible for creating a "wow" customer experience. Each CSE is responsible for multiple small to mid-customer accounts. The CSE will be responsible for day-to-day customer success activities spanning from the initial stages of...


  • Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...


  • Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...


  • Bengaluru, India Capillary Technologies Full time

    Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management - Job responsibilities include but are not limited to: - Leverage product expertise and technical knowledge to delight customers. - Work closely with Engineering and Product and Customer Success teams to...


  • Bengaluru, India Fitbots Full time

    **Role: Full time Role - Customer Success Representative** Fitbots is a SaaS platform for OKRs (Objectives and Key Results) specializing in OKRs software, OKRs **About the role**: Today, growth is not only about investing in customer acquisition. We are now in a new era where companies including Fitbots recognize ‘Customer Success’ as a growth...


  • Bengaluru, India TransportSimple Full time

    _**About us**_ Weprovide enterprise solutions for vehicle owners and transporters to manage operations and accounts quickly. The stakeholders get empowered with the granular detail of their business to reduce downtime, malpractice, maintenance expense, human resources, GPS track inventory, trips, handle accounts, etc. Be part of the growing invested...


  • Bengaluru, India ANSR - Tech Full time

    About Us: ANSR is a global technology and consulting firm that provides end-to-end services and solutions to businesses across industries. The company was founded in 2015 and has its headquarters in Bangalore, India, with additional offices in the United States, Europe, and the Asia Pacific region. ANSR's expertise lies in providing digital transformation...


  • Bengaluru, India ANSR - Tech Full time

    About Us:ANSR is a global technology and consulting firm that provides end-to-end services and solutions to businesses across industries. The company was founded in 2015 and has its headquarters in Bangalore, India, with additional offices in the United States, Europe, and the Asia Pacific region. ANSR's expertise lies in providing digital transformation...


  • Bengaluru, Karnataka, India ANSR - Tech Full time

    About Us:ANSR is a global technology and consulting firm that provides end-to-end services and solutions to businesses across industries. The company was founded in 2015 and has its headquarters in Bangalore, India, with additional offices in the United States, Europe, and the Asia Pacific region. ANSR's expertise lies in providing digital transformation...


  • Bengaluru, Karnataka, India ANSR - Tech Full time

    About Us:ANSR is a global technology and consulting firm that provides end-to-end services and solutions to businesses across industries. The company was founded in 2015 and has its headquarters in Bangalore, India, with additional offices in the United States, Europe, and the Asia Pacific region. ANSR's expertise lies in providing digital transformation...


  • Bengaluru, India ANSR - Tech Full time

    About Us:ANSR is a global technology and consulting firm that provides end-to-end services and solutions to businesses across industries. The company was founded in 2015 and has its headquarters in Bangalore, India, with additional offices in the United States, Europe, and the Asia Pacific region. ANSR's expertise lies in providing digital transformation...


  • Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...


  • Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...


  • Bengaluru, India Peachy Technologies Private Limited Full time

    **Taqtics** is a user-friendly and economical no-code SaaS platform that makes the benefits of digital transformation accessible to all. We help Retail and Hospitality brands streamline information-sharing across (remote) teams, digitize daily tasks & processes, automate workflows, and generate insightful dashboards & comprehensive reports. Taqtics is used...


  • Bengaluru, India Peachy Technologies Private Limited Full time

    **Taqtics** is a user-friendly and economical no-code SaaS platform that makes the benefits of digital transformation accessible to all. We help Retail and Hospitality brands streamline information-sharing across (remote) teams, digitize daily tasks & processes, automate workflows, and generate insightful dashboards & comprehensive reports. Taqtics is used...


  • Bengaluru, India Peachy Technologies Private Limited Full time

    **Taqtics** is a user-friendly and economical no-code SaaS platform that makes the benefits of digital transformation accessible to all. We help Retail and Hospitality brands streamline information-sharing across (remote) teams, digitize daily tasks & processes, automate workflows, and generate insightful dashboards & comprehensive reports. Taqtics is used...