Client Servicing Executive

2 weeks ago


Andheri East Mumbai Maharashtra, India StepOneXP LLP Full time

As a Client Servicing Associate (Probationary Period) at StepOneXP, you will play a vital role in ensuring the smooth execution of corporate events and maintaining excellent client relationships. Your responsibilities will include:

- Client Communication: Act as a primary point of contact for clients, responding promptly to inquiries, gathering event requirements, and providing regular updates on project progress.
- Event Coordination: Assist in the planning, coordination, and execution of corporate events, including venue selection, vendor management, logistics planning, and on-site coordination.
- Operations Support: Provide administrative support to the operations team, including preparing event materials, managing databases, and coordinating schedules.
- Problem Solving: Proactively identify and address any issues or challenges that may arise during the planning and execution of events, ensuring timely resolution and client satisfaction.
- Team Collaboration: Collaborate closely with internal teams, including creative, production, and technical teams, to ensure seamless integration of services and deliver exceptional event experiences.

**Requirements**:

- Bachelor's degree in Event Management, Hospitality Management, Business Administration, or a related field.
- Strong communication and interpersonal skills, with the ability to effectively liaise with clients and internal teams.
- Excellent organizational and time management skills, with the ability to manage multiple tasks and prioritize deadlines.
- Detail-oriented mindset and problem-solving abilities, with a proactive approach to resolving challenges.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software tools.
- Previous experience in event management or customer service roles is preferred but not required.

**Job Types**: Full-time, Permanent

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 15/04/2024
Expected Start Date: 02/05/2024



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