Sales Support Executive

2 weeks ago

Chakan Pune Maharashtra, India AMS Human Resources Pvt. Ltd. Full time

**Job responsibilities**:
**Customer Relationship Management**:

- Maintain and nurture relationships with existing clients to ensure customer

satisfaction and retention.
- Be the primary point of contact for clients, addressing their inquiries and

concerns promptly.

**Sales Support**:

- Assist the sales team in preparing and submitting sales quotations,

proposals, and contracts to existing clients.
- Coordinate with other departments, such as production and logistics, to

ensure timely delivery of orders.

**Order Processing**:

- Process sales orders received from existing clients accurately and efficiently.
- Verify order details, pricing, and delivery schedules to meet customer

requirements.

**Sales Documentation**:

- Prepare and maintain sales documents, including sales contracts, invoices,

and delivery notes.
- Keep organized records of sales transactions and customer communications.

**Inventory Management**:

- Monitor inventory levels of packaging materials and finished products to

ensure availability for existing clients.
- Collaborate with the storekeeping and procurement teams to manage

inventory effectively.

**Customer Communication**:

- Communicate proactively with clients regarding order status, shipment

tracking, and delivery schedules.
- Keep clients informed of any changes or delays in their orders.

**Sales Reporting**:

- Generate sales reports and analytics related to existing business to track

performance, identify trends, and propose improvements.
- Provide data and insights to support sales strategies and decision-making.

**Pricing and Contract Management**:

- Assist in managing pricing agreements, contracts, and terms with existing

clients.
- Ensure that pricing and contract terms are consistently applied and adhered

to.

**Feedback and Issue Resolution**:

- Gather feedback from existing clients regarding product quality, service, and

overall satisfaction.
- Collaborate with relevant teams to address and resolve any customer issues

or concerns.

**Sales Meetings and Presentations**:

- Participate in sales meetings and presentations to existing clients as needed.
- Prepare sales materials and documentation for presentations.

**Market Research**:

- Stay informed about industry trends, competitor activities, and market

developments that may impact existing business.
- Provide insights and recommendations for maintaining competitiveness.

**Sales Targets and Goals**:

- Contribute to achieving sales targets and goals for the existing client base.
- Collaborate with the sales team to develop strategies for growth within the

current customer portfolio.

**Job Types**: Full-time, Permanent

Shift:

- Day shift

Travel requirement:

- No travel

Application Question(s):

- What is your current CTC?

Ability to Relocate:

- Chakan, Pune-410501: Relocate before starting work (required)

Work Location: In person

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