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Officer

4 weeks ago

Chennai, India Standard Chartered Full time

**Job***: Operations

**Primary Location***: Asia-India-Chennai

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 03/May/2023, 5:56:49 AM

**Unposting Date***: Ongoing

**Roles and Responsibility**
**Strategy**
- Exhibit qualities which demonstrate the group’s strategy.
- To treat Customer’s with Human touch and understand the importance at every business stage.
- To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency

**Business**
- To establish and maintain a close working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them.
- To be aware of the business targets and ensure compliance.
- To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis.

**Processes**
- To ensure that all documents are accurately processed in compliance with statutory regulatory and internal operational instructions.
- Processing deals as per the Departmental Operating Instructions manual, customer’s instructions and within the Timeliness and accuracy standards specified.
- To ensure transactions are handled basis the criticality, criteria specified on a sustained basis.
- Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
- Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.

**People and Talent**
- To ensure perfect planning for the day/week.
- To ensure leaves are well planned with NIL impact to service delivery to Clients.
- To ensure good rapport is maintained with peers, superiors in the team.

**Risk Management**
- Upholding the Values of the Group and Company at all times.
- Compliance with all applicable Rules/ Regulations and Company and Group Policies.
- To identify risk on a continual basis and derive mitigants on a sustained basis.

**Governance**
- Comply with Group Sanctions Policy and Procedures.
- Comply with Local Sanctions Policy and Procedures, if any.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the [Trade Operations Team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**
- To effectively manage key stakeholders, Country Offices, Regulators, Peers, Subordinates.

**Other Responsibilities**
- To identify and highlight Continuous Improvement initiatives in simplifying the processes, procedures.
- To identify & highlight standardization opportunities.
- To actively participate in the C3 initiatives.
- To enthusiastically participate in the Quality initiatives of the organization and achieve expected results in the work place.
- Academic Qualification: Bcom / MCom / MBA / BE with relevant experience of 3+ years
- Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role, would be preferred.
- Trade Level I certification completion, equivalent.
- AML & Sanctions Training, yearly certification.

**Role Specific Technical Competencies**
- Manage Conduct
- Manage Risk
- Manage People
- Product Knowledge - Collection, LC, Guarantee & OAF
- Knowledge on SWIFT Gateway & Payments
- Understanding of Risk Involved in Trade Products
- Collaborate
- Communicate
- Deliver Sustainably
- Achieve Results

**About Standard Chartered**
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

- **Do the right thing **and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never set

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