Customer Service Executive

6 months ago


Mumbai Maharashtra, India Humaniquee Full time

conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience

Pay: ₹14,556.95 - ₹16,835.94 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Linguistics: 1 year (preferred)

**Language**:

- Bengali (preferred)
- Malayalam (preferred)
- Gujarati (preferred)

Work Location: In person



  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Service

    6 months ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Hiring for Customer Service Executive** - **Strong communication skills in English must** **Location**: IT Park **Salary**: ₹20,000 - ₹22,000 per month **Experience**: Minimum 1 year **Key Responsibilities**: - Provide accurate information about products/services - Handle customer complaints and offer timely solutions - Maintain records of customer...


  • Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    **Designation - Senior Customer Service Associate (Voice).** **Process - Customer Service (Voice)** **Qualification - HSC** **Shifts - Rotational shifts (24/7)** **Week off-2 Rotational off** **Salary -2.4 to 4.2 Lpa** **Joining - Immediate** **Perks - Cabs facilities till hiring boundary** **Western Rail Network - Mira Road to...


  • Mumbai, Maharashtra, India TECHNOCRATS Full time

    **Customer service Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Person ensure that a standardized level of service...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...


  • Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...


  • Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full time

    As an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...


  • Sakinaka, Mumbai, Maharashtra, India Universal Executive Search Full time

    Calling - Data Managing - Client Handling **Job Types**: Permanent, Full-time **Salary**: ₹12,000.00 - ₹13,500.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...