Front Office Executive

6 months ago

Chandigarh Chandigarh, India Chandigarh University Full time

**For Hotel in Chandigarh University**

**Responsibilities**:

- Greet guests and visitors with a warm and welcoming demeanor.
- Assist guests with check-in and check-out procedures, including processing payments, issuing room keys, and providing information about hotel amenities and local attractions.
- Handle guest inquiries, requests, and complaints in a professional and courteous manner, resolving issues promptly and effectively.
- Manage hotel reservations, including new bookings, modifications, and cancellations.
- Ensure accuracy of guest information and reservation details in the hotel management system.
- Coordinate with housekeeping and other departments to ensure timely preparation of rooms for incoming guests.
- Maintain accurate records of guest accounts, transactions, and room inventory.
- Assist with administrative tasks such as filing, data entry, and photocopying as needed.

**Skills**:

- Previous 1 yr experience in hospitality, or a related field is preferred.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Proficiency in using computer systems.
- Availability to work flexible hours, including evenings, weekends, and holidays.

Contact No.: 7087118097

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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