Front Office Executive Telecaller

3 months ago

Chandigarh Chandigarh, India Eduserve Worldwide Full time

**Front Office Management**:

- Greet and welcome clients as they arrive at the office.
- Manage the front desk by answering queries, directing visitors, and handling incoming calls.
- Maintain a clean, organized, and professional front office environment.
- Coordinate with other departments to ensure smooth day-to-day operations.

**Telecalling**:

- Make outbound calls to potential clients to introduce the services offered by Eduserve Worldwide.
- Follow up with clients to ensure their queries are resolved and provide additional information as needed.
- Maintain accurate records of client interactions, feedback, and sales leads in the CRM system.
- Collaborate with the sales team to achieve monthly targets.

**Skills and Qualifications**:

- **Experience**: 1-3 years in front office management, customer service, or telecalling.
- **Communication**: Excellent verbal and written communication skills in English, Hindi & Punjabi.
- **Customer Service**: Strong interpersonal skills with a friendly and approachable demeanor.
- **Technical**: Proficient in MS Office (Word, Excel, Outlook) and CRM software.
- **Multitasking**: Ability to handle multiple tasks and work under pressure.
- **Attention to Detail**: High level of accuracy in data entry and managing correspondence.
- **Time Management**: Excellent organizational and time management skills.

**Benefits**:

- Competitive salary package.
- Performance-based incentives.
- Professional development opportunities.
- Friendly and supportive work environment.

**How to Apply**:
Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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