Servicenow-grc/irm

Greater Noida, India; Bengaluru, India
- Tech Hiring
- 3058257

**Job Description**:
**_Role Purpose_**
- The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information_

**_Do_**
- **_Ensuring customer centricity by providing apt cybersecurity _**
- _Monitoring and safeguarding the log sources and security access _
- _Planning for disaster recovery in the event of any security breaches_
- _Monitor for attacks, intrusions and unusual, unauthorized or illegal activity_
- _Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems_
- _Conduct security assessments, risk analysis and root cause analysis of security incidents_
- _Handling incidents escalated by the L1 team in 24x7 rotational shifts_
- _Use advanced analytics tools to determine emerging threat patterns and vulnerabilities_
- _Completing all tactical security operations tasks associated with this engagement._
- _Analyses all the attacks and come up with remedial attack analysis_
- _Conduct detailed analysis of incidents and create reports and dashboards_
- **_Stakeholder coordination & audit assistance_***
- _Liaise with stakeholders in relation to cyber security issues and provide future recommendations_
- _Maintain an information security risk register and assist with internal and external audits relating to information security_
- _Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues_

**_Stakeholder Interaction_**

**_Stakeholder Type_**

**_Stakeholder Identification_**

**_Purpose of Interaction_**

**_Internal_**
- Technical Lead/ Project Lead_
- Regular reporting & updates_
- Security Intelligence (Practice)_
- Coordination for security reasons_

**_External_**
- Customer_
- To coordinate for all security breaches & resolutions_

**_Display_**
- Lists the competencies required to perform this role effectively: _
- **_Functional Competencies/ Skill_**
- Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - **_Expert_**:

- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk ? **_Expert_**:

- Competency Levels_
- Foundation_
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with mínimal support and guidance._
- Competent_
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well._
- Expert_
- Applies the competency in all situations and is serves as a guide to others as well._
- Master_
- Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization._
- **_Behavioral Competencies_**
- _Effective Communication_
- _Collaborative Working_
- _Execution Excellence_
- _Problem Solving & Analytical Skills_

**_Deliver_**

**_No._**

**_Performance Parameter_**

**_Measure_**
- 1._
- Customer centricity- Timely security breach solutioning to end users, Internal stakeholders & external customers experience_
- 2._
- Process Adherence- Adherence to SLA?s (90-95%), response time and resolution time TAT_

ServiceNow - GRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.