ServiceNow Developer

2 months ago


Delhi NCRDelhiGurgaonGurugramNoidaBhubaneshwarBangaloreHyderabadChennaiKolkataMumbaiPune, India Protiviti Full time

About Protiviti :


Is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future.


Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through our network of more than 85 offices in over 25 countries.

Named to the 2021 Fortune 100 Best Companies to Work For- list, Protiviti has served more than 60 percent of Fortune 1000 and 35 percent of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies.

Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI).

Founded in 1948, Robert Half is a member of the S&P 500 index.

Job Title : Service Now (IRM GRC Technology Specialist)

Job Description :

1. Business Demand Analysis :

- Collect and analyze business demands on control automation and GRC technology needs.

- Translate demands into actionable features and stories for implementation.

2. Support and Maintenance :

- Support the existing GRC technology program, including documentation, platform regression testing, quality controls, and license reconciliation and optimization.

- Ensure continuous support and maintenance of GRC platforms, focusing on quality and efficiency.

3. Collaboration and Training :

- Collaborate with the GRC Service Owner to provide training, demos, and onboarding support for the GRC platform.

- Engage with external consultants and stakeholders to ensure alignment and effective implementation.

4. Analysis and Improvement :

- Analyse first-line usage of IRM and identify opportunities for reinforcement in collaboration with customer and stakeholder teams.

- Introduce and encourage automation and enhanced reporting to increase efficiency.

5. Vision and Strategy Development :

- Define the vision, strategy, and roadmap for the long-term GRC technology running mode.

- Work towards the implementation of the defined strategy and roadmap.

6. Content and Status Updates :

- Provide content and status updates to support the GRC Service Owner, who acts as the Product Owner for the IRM program.


7. Risk Management and Governance :


- Experience in enterprise risk governance and driving best practices across diverse businesses.


- Skills in risk management, performance metrics and reporting, technical problem resolution, and vendor risk management.


8. Strategic Planning :


- Proficient in designing vision, strategy, and roadmaps for GRC technology.


9. Collaboration and Communication :


- Effective engagement with external consultants and stakeholders.


- Strong communication and collaboration skills to work with cross-functional teams.


Required Skills and Qualifications :

Technical Expertise :

- Strong knowledge of technology and financial regulatory compliance requirements.

- Proficient in GRC technology, with a focus on ServiceNow IRM; familiarity with other GRC technologies is advantageous.

- ServiceNow development knowledge, including client scripts, UI policies, business rules, view rules, and UI builder.

- ServiceNow IRM functional knowledge, with an end-to-end understanding of audit and policy compliance modules, including IRM master data and its use in workflows.

- Expertise in IRM workspace development, including building dashboards, charts, new client scripts, UI policies, business rules, view rules, and UI builder.

Experience Range : 5 to 10 years

Locations : Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Gurgaon, Noida and Bhubaneshwar.

Work Mode : Work from office

(ref:hirist.tech)

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