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Custom Service Executive
1 week ago
**Broad outline of the Role**
- Responsible for driving day to day capacity planning operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
**Purpose - Broad objective of the role**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Minimum qualification & experience**
- Technical/ Engineering degree with 0-4 Years experience
**Other knowledge/skills**
- Experience in NOC/Provisioning/Network order management/ Testing
- Basic knowledge on Provisioning in Telecom network
**Key Responsibilities**
- Conducting Customer Circuit Configuration, Testing and Migrations
- Scheduling, booking planned outages and conducting network and customer change activities, network upgrades and re-routes.
- Provide inputs on escalated planning-related network issues.
- Prepare the capacity guidance report to serve as input for capacity planning.
- Coordination with Planning and Field Support teams for the capacity delivery
**Technical Competencies**
**Knowledge / Skills**
**Job Segment**:Engineer, Telecom, Telecommunications, Field Service, Engineering, Technology, Manufacturing
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